User Discontent with OnTheMarket App Updates: Key Issues Identified
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User Discontent with OnTheMarket App Updates: Key Issues Identified

The recent updates to the OnTheMarket Property Search app have sparked significant dissatisfaction among users. Many reviewers noted that the new design prioritizes aesthetics over functionality, resulting in a cluttered layout and poor navigation. Users expressed frustration with the overwhelming map interface, which restricts property views to one at a time and complicates the search process. Essential features, such as property alerts and optimized search functions, seem to have been removed or rendered ineffective. Despite some positive comments regarding the app's new look and certain features, the overwhelming sentiment is one of disappointment. Users are calling for a return to the app's previous design, emphasizing the need for improved usability and efficiency in property browsing.

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  • Real Estate Developers
  • Property Marketing Specialists
  • App Developers
  • User Experience Designers
  • Real Estate Investors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Lovely

    I love it and amazing app. It updates me regularly and very quick with my favourite location. Love it.

    Sentiment
    • Positive
    Content
    • Performance and Speed
    Oct 26, 2024
  • 4. Star

    Still shows you things like auction or shared ownership when you have selected “don’t show me”

    Sentiment
    • Positive
    Content
    • Search Functionality
    Aug 10, 2024
  • User101

    Not a fan of the new layout of the App. Too many clicks to get to what I need

    Sentiment
    • Negative
    Content
    • App Redesign Issues
    May 24, 2024
  • Dreadful update

    Resent update is dreadful. Really slow, most the time it now doesn't work.

    Sentiment
    • Negative
    Content
    • Performance and Speed
    May 12, 2024
  • A change for the worse

    Recent update is extremely annoying. I want the option of a map view not to be forced to use it as the only option.

    Sentiment
    • Negative
    Content
    • User Interface Problems
    May 08, 2024
  • Woah.. what happened to the pictures?

    Very disappointing app makeover purely for the pictures now being low res and blurry. Such a shame..

    Sentiment
    • Negative
    Content
    • User Interface Problems
    May 08, 2024
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Sentiment Analysis (of 30 reviews)
-53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for OnTheMarket Property Search based on online reviews collected from App Store. The analysis helps Real Estate Developers, Property Marketing Specialists, App Developers, User Experience Designers, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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