Positive Feedback on Professionalism and Knowledge of SmartMatch Insurance Agents
Discover What Makes SmartMatch Insurance Stand Out
SmartMatch Insurance Agency, LLC received positive feedback on the professionalism, knowledge, and helpfulness of their agents. Clients highlighted the clear explanations, patience, and thoroughness of the service. Many customers appreciated the personalized assistance and guidance in choosing the right insurance plan. The agents were commended for their efficient and informative approach, making the process easy to understand. Overall, customers found the experience satisfactory, with agents like Lesa, Valerie Farris, and Zach standing out for their exceptional service.
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I enjoy talking and all the information and assistance with person given the first time wasn’t much helpful never offered anything better or what I told him I needed I’m glad I tried again thanks
Sentiment
Positive
Content
Customer Service Experience
Apr 24, 2024
Well Greg was very good at explaining…
Well Greg was very good at explaining everything I needed being my age and help me choose the best insurance company for me
Sentiment
Positive
Content
Personalized Assistance
Apr 24, 2024
Tanner Vieyra was a pleasure to work…
Tanner Vieyra was a pleasure to work with. He was able to answer all my questions and explain anything I didn't understand.
Sentiment
Positive
Content
Knowledge and Explanation
Apr 23, 2024
I enjoyed the people l talked to that…
I enjoyed the people l talked to that helped me along the way. Everyone was very kind and helpful
Sentiment
Positive
Content
Customer Service Experience
Apr 23, 2024
My agent was very accommodating
My agent was very accommodating! She made sure that everything about my insurance was explained throughly.
Sentiment
Positive
Content
Information Clarity
Apr 23, 2024
The agent knew and explained everything…
The agent knew and explained everything regarding the policy it was a very nice experience
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This page displays purchase options and a preview of the customer feedback analysis report for SmartMatch Insurance Agency, LLC based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Marketing Professionals, Customer Service Managers, Product Managers, Business Analysts to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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