Positive Reviews Highlighting Customer Service Excellence at Lendzi
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Positive Reviews Highlighting Customer Service Excellence at Lendzi

Lendzi received overwhelmingly positive reviews on Trustpilot, with customers praising the helpfulness, professionalism, and efficiency of the representatives, especially Dean. Customers appreciated the quick funding process, clear communication, and personalized assistance. Dean, Allan, and John were mentioned as standout representatives who went above and beyond to secure funding for small businesses. The reviews highlighted Lendzi's straightforward and prompt service, with customers expressing satisfaction with the knowledge and advice provided by the representatives.

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  • Financial Analysts
  • Customer Experience Managers
  • Small Business Owners
  • Marketing Professionals
  • Product Managers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Erica Krause and Scarlett Hite made my…

    Erica Krause and Scarlett Hite made my exprience great they were very helpfull and had alot of knowledge

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 09, 2024
  • Scarlett is a Rockstar!

    Scarlett was great! Super expedient, communicative, and helpful. Would highly recommend!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 03, 2024
  • Dean helped us getting business credit…

    Dean helped us getting business credit line for the first time so we were really glad to get to work with him.

    Sentiment
    • Positive
    Content
    • Helpful Representatives
    Mar 07, 2024
  • Dean McCarthy was informative and…

    Dean McCarthy was informative and communicated with me during the process discussing multiple offers.

    Sentiment
    • Positive
    Content
    • Clear Communication and Guidance
    Mar 04, 2024
  • Excellent!

    Jonathan was incredibly diligent in helping me secure a loan! I definitely recommend Lendzi.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Feb 26, 2024
  • Dean jones was super easy to work with…

    Dean jones was super easy to work with and worked hard to get us what we needed

    Sentiment
    • Positive
    Content
    • Helpful Representatives
    Feb 21, 2024
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Lendzi  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Small Business Owners, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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