Mixed Reviews for Therapetic: Prompt Service but Communication Issues
Discover What Customers Really Think of Therapetic
Therapetic received mixed reviews on Trustpilot, with customers praising the prompt, professionalservice and efficient paperwork for Emotional Support Animals (ESAs). However, some users reported issues with communication, the quality of documents, and delays in responses. While many highlighted the company's helpfulness and quick turnaround, a few mentioned feeling scammed or dissatisfied. Overall, Therapetic appears to offer a valuable service for obtaining ESA paperwork quickly, but improvements in communication and documentquality could enhance customer satisfaction.
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Doesn't respond, doesn't give pet registration number it implies it will give to verify the dog. Just gives you a pdf saying you need a ESA.
Sentiment
Negative
Content
Scam Alert
Nov 28, 2023
Flawless service
Flawless service. The cheapest one out there. Very responsive customer service.
Sentiment
Positive
Content
Efficient Service
Jun 11, 2019
Really great !
Great, easy and quick service ! They were really helpful and professional. I travelled with my esa dog in many countries because of them.
Sentiment
Positive
Content
Travel Experience
Jun 10, 2019
Look 👀 no further this is what you’ve…
Look 👀 no further this is what you’ve been looking for I now feel I can travel and move about in general accompanied by my dog companion with ease and confidence 😁
Sentiment
Positive
Content
Travel Experience
May 17, 2019
Poor quality card
Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.
Sentiment
Negative
Content
Scam Alert
Apr 15, 2019
Very professional and easy to…
Very professional and easy to understand loved it Luis Costa
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