Mixed Reviews for Therapetic: Prompt Service but Communication Issues
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Mixed Reviews for Therapetic: Prompt Service but Communication Issues

Therapetic received mixed reviews on Trustpilot, with customers praising the prompt, professional service and efficient paperwork for Emotional Support Animals (ESAs). However, some users reported issues with communication, the quality of documents, and delays in responses. While many highlighted the company's helpfulness and quick turnaround, a few mentioned feeling scammed or dissatisfied. Overall, Therapetic appears to offer a valuable service for obtaining ESA paperwork quickly, but improvements in communication and document quality could enhance customer satisfaction.

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Custom Date - May 21, 2024
Featured Content
  • Doesn't respond, just a pdf

    Doesn't respond, doesn't give pet registration number it implies it will give to verify the dog. Just gives you a pdf saying you need a ESA.

    Sentiment
    • Negative
    Content
    • Scam Alert
    Nov 28, 2023
  • Flawless service

    Flawless service. The cheapest one out there. Very responsive customer service.

    Sentiment
    • Positive
    Content
    • Efficient Service
    Jun 11, 2019
  • Really great !

    Great, easy and quick service ! They were really helpful and professional. I travelled with my esa dog in many countries because of them.

    Sentiment
    • Positive
    Content
    • Travel Experience
    Jun 10, 2019
  • Look 👀 no further this is what you’ve…

    Look 👀 no further this is what you’ve been looking for I now feel I can travel and move about in general accompanied by my dog companion with ease and confidence 😁

    Sentiment
    • Positive
    Content
    • Travel Experience
    May 17, 2019
  • Poor quality card

    Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.

    Sentiment
    • Negative
    Content
    • Scam Alert
    Apr 15, 2019
  • Very professional and easy to…

    Very professional and easy to understand loved it Luis Costa

    Sentiment
    • Positive
    Content
    • Professionalism
    Apr 04, 2019
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Sentiment Analysis (of 30 reviews)
62 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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