Kitco Metals Inc. Customer Service and Transaction Experience Overview
  • 101 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Discover What Customers Really Think of Kitco Metals Inc.

Kitco Metals Inc. Customer Service and Transaction Experience Overview

Kitco Metals Inc. is praised for its fast, knowledgeable, and professional customer service. Customers appreciate the seamless buying and selling process, with particular mention of helpful representatives like Blanca and Carlos. However, some users expressed frustration with credit card denials and high fees. Overall, Kitco is considered a trusted and reliable site for precious metal transactions.

Best for
  • Market Analysts
  • Precious Metals Investors
  • Customer Service Managers
  • E-commerce Managers
  • Business Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 25, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • I like Carlos he was very helpful and…

    I like Carlos he was very helpful and patient and very thorough and explanation was understandable.

    Sentiment
    • Positive
    Content
    • Staff Interaction
    Apr 19, 2024
  • Easy, helpful experience

    Over the phone Blanca assisted me and was patient, clear, and informative. Blanca was friendly and professional and reflected well on your organization.

    Sentiment
    • Positive
    Content
    • Staff Interaction
    Apr 19, 2024
  • KITCO offers the best price

    KITCO offers the best price, whether you are buying or selling and their customer service is first rate! I strongly recommend KITCO!

    Sentiment
    • Positive
    Content
    • Payment and Pricing
    Apr 19, 2024
  • Easy transactions

    Easy transactions, nice selection of products, fast shipping and previous good experiences. I will continue to shop with Kitco.

    Sentiment
    • Positive
    Content
    • Ordering Process Experience
    Apr 18, 2024
  • I was putting an order

    I was putting an order. I got the price. I asked a couple of question, less than 5 minutes time. And the price was changed up for me. I am not sure what logic is this. What if your network run slow or your employee do the calculation slowly? The price should be the one I was given when I asked for the price...

    Sentiment
    • None
    Content
    • Payment and Pricing
    Apr 18, 2024
  • First experience selling Gold

    This was my first experience selling Gold and needed some education on the process.Carlos and Kitco was really helpful.

    Sentiment
    • Positive
    Content
    • Staff Interaction
    Apr 17, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Explore Kitco Metals Inc. Customer Feedback Insights
    Trustpilot Reviews 100
  2. In-Depth American Hartford Gold Customer Feedback Report
    Trustpilot Reviews 79
  3. Uncover Monument Metals Customer Insights Report
    Trustpilot Reviews 83
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Kitco Metals Inc.  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, Precious Metals Investors, Customer Service Managers, E-commerce Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.