Mixed Reviews on Bunq
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    • Financial Analysts
    • Product Managers in Finance
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Mixed Reviews on Bunq

Discover What Customers Really Think About Bunq

Mixed reviews for Bunq with some customers praising the app's features and low fees, while others complain about poor customer service and account issues. There are also allegations of unauthorized account closure and theft. Overall, opinions on Bunq are divided.

Source: Trustpilot Reviews of bunq 

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Customer Feedback Analysis of bunq 

Uncover the reality of Bunq's service with our detailed customer feedback analysis. Essential insights for financial strategists.

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Custom Date - Mar 15, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Een bank voor echte nerds

    Een bank voor echte nerds. Prima prijzen en veel mogelijkheden. Het enigste nadeel vind ik soms de vele features soms ten kosten gaan van een simpel overzicht. Support is verder goed, alleen vaak wel in het Engels.

    Sentiment
    • Positive
    Content
    • Convenience and Features
    Aug 09, 2023
  • In last one month I have reached out to…

    In last one month I have reached out to bunq help more than 5 times and all 5 times I have returned with no help. They have overcharged me, with no refunds. They have not provided me any solution to my problems. I’m confused and unhappy. I should change banks.

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 08, 2023
  • Well it was difficult to reach the…

    Well it was difficult to reach the customer service and there is no way to contact bunq directly and the iban verification is taking too long thanks

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 07, 2023
  • Non aprite truffa il conto per carità.

    Non aprite il conto per carità.Mi hanno chiuso il conto con 6.000 € dentro , è dicono che devono fare una revisione che non arriva mai.È una truffa autorizzata non aprite il conto perché verrete truffati come tutti .Sono dei ladri autorizzati

    Sentiment
    • Negative
    Content
    • Security and Reliability
    Aug 06, 2023
  • 5 stars again

    5 stars again! High interest and they listen to custom like they brought back the possibity very quickly to see your daily interest by touching the interest button. Thank you for that.

    Sentiment
    • Positive
    Content
    • App Experience
    Aug 06, 2023
  • Ich bin völlig zufrieden mit der Bank…

    Ich bin völlig zufrieden mit der Bank weil ich ohne Probleme über all Bezahlen kann mit meiner Karte

    Sentiment
    • Positive
    Content
    • Convenience and Features
    Aug 06, 2023
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Sentiment Analysis (limited preview)
30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for bunq  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Product Managers in Finance, Customer Experience Managers, Marketing Strategists in Banking, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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