ACKO Insurance has received a mix of reviews from customers, with many praising its excellent service and efficiency in processing claims. Several users highlighted their positive experiences, particularly in quick reimbursements for claims, leading to increased loyalty and additional insurance purchases. However, there are notable criticisms, particularly regarding poor customer service and unfulfilled promises, which have been expressed by some customers. Concerns about app discounts compared to website prices were also raised. Overall, ACKO shows potential for high customer satisfaction, but improvements in response time and clarity on pricing could enhance their reputation.
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A couple of years ago, out of curiosity and for the experience, I filed a claim with Acko when my car's windshield was broken. I was amazed at how quickly they credited the claim amount. This great experience led me to purchase more insurance, including life coverage for my mom, wife, baby, myself, plus car and bike insurance. Acko made everything so easy and efficient. I’m a loyal customer now and hope they maintain this excellent service in the future. Thank you, Acko! -Nawaz
bilkul bekar h jhut bolte h kam nahi karate jhut bolkar insurance karte h or jab time ata h bnane ka fir alag alag tarika btate h
good yes
I don't see any discount in the mobile app when compared with website price tough app says App150 off.
Very very poor response. Backend team very poor bwhaviour
I am a Zomato delivery guy and I submitted multiple times bill and prescription but everytime this company gave an excuse and that also just for 500₹,can you believe that...don't trust this company. The company later realised it's mistake and reimbursed more than half the amount.so,i change its rating from 1 to 3...thanks.
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