Executive Summary of AIS PLAY User Reviews: Major Issues and Suggestions
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Executive Summary of AIS PLAY User Reviews: Major Issues and Suggestions

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The AIS PLAY app has received numerous negative reviews from users, primarily highlighting issues such as frequent crashes, difficulty in logging in, and problems with video playback. Users reported that the app often fails to open or keeps crashing, especially after updates. Many complained about the app being unresponsive and challenging to navigate, leading to frustration and dissatisfaction. Additionally, some users expressed concerns about being charged for a service they did not utilize, which further aggravates the overall experience. While there are a few mentions of improvements in the app's performance, the majority of reviews indicate significant dissatisfaction, urging the developers to address the stability and usability issues promptly.

Source: App Store Reviews of AIS PLAY

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Customer Feedback Analysis of AIS PLAY

Uncover insights with our AIS PLAY User Reviews Analysis Report, highlighting key issues and expert suggestions for improvement.

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Custom Date - May 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • 1

    ทำไมแอพพเด้งคะ ลบโหลดใหม่ก็แล้วค่ะใช้ไอแพดค่ะทำไมเด้งคะ

    Sentiment
    • Negative
    Content
    • App Crashes
    Dec 21, 2024
  • 2.9.40

    กากมากคับเวอร์ชั่นนี้

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 23, 2024
  • iPhone 6

    App เด้งตลอดเลยช่วยแก้ปัญหาด้วยครับ

    Sentiment
    • Negative
    Content
    • App Crashes
    Nov 20, 2024
  • เข้าแอปไม่ได้

    เข้าใช้งานเเอปไม่ได้

    Sentiment
    • Negative
    Content
    • Login Problems
    Nov 17, 2024
  • อับเอตแล้วกดเข้าดูไม่ใด้เลย

    กดเข้าไปดูไม่ใด้พออับเดตแล้วกดแล้วเด้งออกตลอดเลย

    Sentiment
    • Negative
    Content
    • App Crashes
    Nov 16, 2024
  • แอพคุณภาพต่ำมาก

    ห่วยมาก กดยาก ยุ่งยากมากๆ หงุดหงิดสุดๆ

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 14, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-73 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for AIS PLAY based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Executives, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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