Customer-Centric Excellence at Skellefteå Kraft
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Discover Skellefteå Kraft's Customer Service Secrets

Customer-Centric Excellence at Skellefteå Kraft

Skellefteå Kraft excels in customer service with friendly, responsive, and knowledgeable staff. Customers appreciate the quick and competent assistance provided. However, some mention issues with bonuses and system access. Overall, the company is commended for its renewable energy focus and good customer relations.

Best for
  • Energy Sector Analysts
  • Customer Experience Managers
  • Sustainability Consultants
  • Marketing and Brand Managers
  • Renewable Energy Policy Makers

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Custom Date - Jul 15, 2024
Featured Content
  • Väldigt nöjd med Skellefteå Kraft.

    Väldigt nöjd med Skellefteå Kraft.Lätta att nå.Trevliga kundmottagare.Bra priser.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jul 05, 2024
  • Snabbt att få kontakt

    Snabbt att få kontakt, snabba, tydliga och trevliga svar!

    Sentiment
    • Positive
    Content
    • Response Time
    Jul 04, 2024
  • fick hjälp direkt,problemet löst

    fick hjälp direkt,problemet löst

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jul 04, 2024
  • Bra kundhantering

    Trevlig och tillmötesgående personal i kundtjänsten. Konkurrenskraftigt pris.

    Sentiment
    • Positive
    Content
    • Competitive Pricing
    Jul 02, 2024
  • Mycket bra service !!

    Snabb kontakt med chatten, nytt elavtal på någon minut, kanon!

    Sentiment
    • Positive
    Content
    • Response Time
    Jun 13, 2024
  • Trevligt bemötande

    Trevligt bemötande

    Sentiment
    • Positive
    Content
    • Billing and Payment Issues
    Jun 10, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
85 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Skellefteå Kraft  based on online reviews collected from Trustpilot. The analysis helps Energy Sector Analysts, Customer Experience Managers, Sustainability Consultants, Marketing and Brand Managers, Renewable Energy Policy Makers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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