Simplified Pension Management with Penfold
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Simplified Pension Management with Penfold

Penfold offers a user-friendly platform for pension management, with easy setup and helpful customer service. Users appreciate the flexibility of adjusting payments and plans, as well as the ability to track pension performance. However, some have faced challenges with fund withdrawal and communication delays. Overall, Penfold's simplicity and accessibility make it an attractive option for pension management.

Best for
  • Financial Advisors
  • Pension Fund Managers
  • HR Professionals
  • Business Owners
  • Investment Analysts

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Custom Date - May 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Pension as an agent- we are a payroll…

    Pension as an agent- we are a payroll provider that use Penfold Pension for clients, we find that the pension portal is user friendly and that the customer services are on point.

    Sentiment
    • Positive
    Content
    • Customer Support
    Jan 22, 2024
  • Good Decision to move to Penfolds

    We moved our Auto Enrolment pension scheme to Penfolds in September, it was a painless experience and we have all moved to a salary sacrifice basis increasing everyone's contributions at no cost to the company Always easy to contact and the app is second to none

    Sentiment
    • Positive
    Content
    • Flexible Payments
    Jan 22, 2024
  • Simple

    Very easy to setup and use. So far really good experience.

    Sentiment
    • Positive
    Content
    • Easy Setup
    Jan 21, 2024
  • Penfold pensions - easy and effective

    I’ve been using Penfold for years now and it’s so simple and easy to set up, you get regular advice and the best bit is you can view your pensions performance whenever you like. The information provided is given in an easy to understand way without getting bogged down in financial terminology.

    Sentiment
    • Positive
    Content
    • Customer Support
    Jan 06, 2024
  • Great customer service and brilliant…

    Great customer service and brilliant App that clearly shows you everything you need to know about your pension.

    Sentiment
    • Positive
    Content
    • App Experience
    Jan 03, 2024
  • The experience is quick

    The experience is quick, fuss-free, and straightforward. So far so good, but only time will tell if this painless experience is the price I pay for mediocre performance.

    Sentiment
    • Positive
    Content
    • Poor Customer Service
    Dec 28, 2023
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Penfold  based on online reviews collected from Trustpilot. The analysis helps Financial Advisors, Pension Fund Managers, HR Professionals, Business Owners, Investment Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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