Royal Mail's redirection service receives mixed reviews, with complaints about delayed or missing parcels, unreliable delivery, and unhelpful customer service. Customers express frustration with incorrect deliveries, lost items, and difficulties in contacting Royal Mail. Some positive feedback highlights the ease of setting up redirection and the user-friendly online form. However, concerns about the company's reliability, inefficiency, and lack of modernization persist.Best for
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The redirection service was easy to use and quick to set up.
Am able to complete the form online which saves times of going to the post office.
Dont no whats going on with royal mail that 2 packages not turned up now one been over 2 weeks other again no show this company is getting worse
My package arrived late and was ripped on both ends causing the contents to spill out!
I cannot comment on redirection at the moment as still waiting for first post to come through but set up procedure was good
Royal mail became absolutely rubbish, is already more than 15 days and still waiting I suppose to get my parcel with a couple days. avoid this company.
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