Critical Reviews of Chowbus: Delays, Cold Food & Poor Service
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  • Who is this report for?
    • Restaurant Owners
    • Food Delivery Service Managers
    • Customer Experience Analysts
    • Business Strategists
    • Marketing Professionals
Critical Reviews of Chowbus: Delays, Cold Food & Poor Service

Discover Key Insights on Chowbus with Our Expert Report

Chowbus faces severe criticism for delayed, cold deliveries, rude customer service, and lack of communication. Customers report spoiled food, unprofessional behavior, long wait times, and inconsistent service. Many express disappointment with the overall experience, highlighting issues such as canceled orders, late deliveries, and poor handling of complaints. The platform is accused of leaking personal information and charging for undelivered orders, leading to distrust and frustration among users.

Source: Trustpilot Reviews of Chowbus 

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Customer Feedback Analysis of Chowbus 

Unveil customer insights on Chowbus with our analysis report on delivery, service, and food quality issues.

Custom Date - Mar 22, 2025
Featured Content
  • Food was ok
    Sentiment
    • None
    Content
    • Food Quality and Condition
    May 12, 2023
  • A much longer delay than expected and inaccurate delivery time shown on the website & app.
    Sentiment
    • Negative
    Content
    • Delivery Service Timing
    Mar 16, 2023
  • Ordered for pick up
    Sentiment
    • Negative
    Content
    • Order Accuracy and Communication
    Mar 03, 2023
  • Chowbus is the best asian restaurant
    Sentiment
    • Positive
    Content
    • Food Quality and Condition
    Mar 01, 2023
  • Shady company
    Sentiment
    • Negative
    Content
    • Cancellation and Refund Issues
    May 05, 2022
  • Timely delivery
    Sentiment
    • Positive
    Content
    • Food Quality and Condition
    Feb 18, 2021
  • See All Reviews
Sentiment Analysis (limited preview)
-67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Chowbus  based on online reviews collected from Trustpilot. The analysis helps Restaurant Owners, Food Delivery Service Managers, Customer Experience Analysts, Business Strategists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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