Critical Reviews of Chowbus: Delays, Cold Food & Poor Service
  • 74 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Discover Key Insights on Chowbus with Our Expert Report

Critical Reviews of Chowbus: Delays, Cold Food & Poor Service

Chowbus faces severe criticism for delayed, cold deliveries, rude customer service, and lack of communication. Customers report spoiled food, unprofessional behavior, long wait times, and inconsistent service. Many express disappointment with the overall experience, highlighting issues such as canceled orders, late deliveries, and poor handling of complaints. The platform is accused of leaking personal information and charging for undelivered orders, leading to distrust and frustration among users.

Best for
  • Restaurant Owners
  • Food Delivery Service Managers
  • Customer Experience Analysts
  • Business Strategists
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 23, 2024
Featured Content
  • Food was ok

    Food was ok. The app takes forever to load.

    Sentiment
    • None
    Content
    • Food Quality and Condition
    May 12, 2023
  • A much longer delay than expected and inaccurate delivery time shown on the website & app.

    They can only give you a 90 minute window even after the food has been picked up. It's pretty ridiculous.

    Sentiment
    • Negative
    Content
    • Delivery Service Timing
    Mar 16, 2023
  • Ordered for pick up

    Ordered for pick up. Store never received. Ended up being a donation for Chowbus?

    Sentiment
    • Negative
    Content
    • Order Accuracy and Communication
    Mar 03, 2023
  • Chowbus is the best asian restaurant

    Chowbus is a very nice asian restaurant and serves asian food very good.

    Sentiment
    • Positive
    Content
    • Food Quality and Condition
    Mar 01, 2023
  • Shady company

    Shady company. Refuses to give refund for something I never received. AVOID.

    Sentiment
    • Negative
    Content
    • Cancellation and Refund Issues
    May 05, 2022
  • Timely delivery

    They always meet delivery deadlines.The food arrives hot and flavourful.It's a real treat.

    Sentiment
    • Positive
    Content
    • Food Quality and Condition
    Feb 18, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-67 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 78
  2. Trustpilot Reviews 68
  3. Trustpilot Reviews 86
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Chowbus  based on online reviews collected from Trustpilot. The analysis helps Restaurant Owners, Food Delivery Service Managers, Customer Experience Analysts, Business Strategists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.