Westin Grand Central NYC: Prime Location, Cleanliness, and Exceptional Service
  • 68 users bookmarked
  • Who is this report for?
    • Hotel Managers
    • Customer Service Trainers
    • Hospitality Consultants
    • Travel Agents
    • Market Researchers
Westin Grand Central NYC: Prime Location, Cleanliness, and Exceptional Service

Discover Key Insights from Westin Grand Central NYC Guest Reviews

212 E 42nd St, New York, NY 10017, United States

The Westin New York Grand Central garners positive reviews for its fantastic location, cleanliness, and welcoming staff. Guests praise the spacious rooms, central proximity to attractions, and exceptional service provided by staff members like Eve. However, some reviewers express concerns about room amenities, outdated decor, and potential billing issues post-checkout. Overall, the hotel is commended for its comfort, cleanliness, and prime location in Manhattan near Grand Central Terminal.

Source: Google Business Reviews of The Westin New York Grand Central

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of The Westin New York Grand Central

Explore in-depth feedback on The Westin New York Grand Central with our detailed analysis report.

Export
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • Excellent location to stay in midtown manhattan

    Sentiment
    • None
    Content
    • Location Convenience

  • Great vibe in the lobby but rooms are very tired and old. Dated hotel. The location is sway from all nice restaurants and landmarks

    Sentiment
    • Negative
    Content
    • Negative Experience and Customer Service

  • Stayed here once and everything was as expected. Staff friendly and helpful, cleanliness and maintenance of the property superb. Would stay again.

    Sentiment
    • Positive
    Content
    • Overall Positive Experience

  • Hotel bar staff are friendly, room was comfortable but even 38 floors up you can still hear street traffic, police sirens, cars beeping their horns when you’re trying to sleep

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Comfort

  • Of the many hotels I've stayed near Midtown and Grand Central, The Westin has been the most positively memorable.

    Sentiment
    • Positive
    Content
    • Overall Positive Experience

  • Great property in a beautiful location, close to public transportation and most of the attractions. What made the difference was the great staff though. From front desk, concierge, F&B and housekeeping.

    Sentiment
    • Positive
    Content
    • Overall Positive Experience
  • See All Reviews
Sentiment Analysis (limited preview)
56 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. InterContinental Barclay Feedback Report: Unveil Insights
    Google Business Reviews 80
  2. Unlock Insights: The London EDITION Customer Feedback Report
    Google Business Reviews 78
  3. Unlock Insights: Courtyard DC/U.S. Capitol Customer Feedback Report
    Google Business Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for The Westin New York Grand Central based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Travel Agents, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.