Smalls Cat Food: High-Quality Nutrition and Excellent Service Impress Customers
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Smalls Cat Food: High-Quality Nutrition and Excellent Service Impress Customers

Customers praise Smalls for its high-quality cat food, excellent customer service, and positive impact on their cats' health. Many reviewers highlight the convenience of ordering, easy transition for cats, and improvement in coat quality and overall well-being. Some mention specific health benefits like helping with allergies, diabetes, and hyperthyroidism. Despite a few concerns about pricing and subscription models, the majority express satisfaction with their cats' reactions to Smalls' various flavors. Smalls stands out for its personalized customer interactions, prompt responses, and willingness to address issues effectively.

Best for
  • Pet Food Retailers
  • Veterinarians
  • Pet Nutritionists
  • Market Researchers
  • Pet Industry Consultants

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The products are outstanding

    The products are outstanding. Wish dialing in order frequency was easier.

    Sentiment
    • Positive
    Content
    • Price and Value
    Mar 14, 2024
  • Smalls is wonderful

    Smalls is wonderful. My cat screams in the morning to get his food at the same time every day.

    Sentiment
    • Positive
    Content
    • Convenience
    Mar 14, 2024
  • Easy to work with

    Easy to work with, cats love the recipes.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 14, 2024
  • Great Company

    Healthy food for your pets. Excellent customer service

    Sentiment
    • Positive
    Content
    • Food Quality
    Mar 14, 2024
  • Cat loves it!

    Easy to order. It was easy to transition from other food to Smalls. Cat loves it! I’ve noticed that the fur is softer.

    Sentiment
    • Positive
    Content
    • Transitioning to Smalls
    Mar 14, 2024
  • I love Smalls for our cat Jupiter

    I love Smalls for our cat Jupiter! Easy to order and serve and her litter box is easier to clean!

    Sentiment
    • Positive
    Content
    • Convenience
    Mar 07, 2024
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Sentiment Analysis (of 30 reviews)
85 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Smalls  based on online reviews collected from Trustpilot. The analysis helps Pet Food Retailers, Veterinarians, Pet Nutritionists, Market Researchers, Pet Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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