Wonderful Hotel with Friendly Staff and Great Food
Discover Key Insights from Parkhotel Horst Feedback Report
Tienrayseweg 2, 5961 NL Horst Nederland
This hotel is located by the water with a beautiful terrace. The staff is friendly and helpful. The breakfast and dinner are of excellent quality. The rooms are clean and practical. The hotel has a nice view and a cozy restaurant. However, there were some issues with the wellness facilities and the noise from the nearby highway.
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De ligging en de bereikbaarheid van het hotel met de omgeving! Het ontzettend vriendelijke en behulpzame personeel zowel aan de receptie als in de ontbijtzaal en de bar. Dat onze vrienden helemaal gelijk hadden met jullie prachtige hotel en het klantvriendelijke personeel.
Sentiment
Positive
Content
Beautiful Location
Feb 01, 2022
Sublieme gastvrije welnesservaring
Geweldige klantvriendelijke humoristische benadering en behulpzaamheid door de sociale positieve Maarten dit erg gedreven is en bezield waardoor alles perfect geregeld wordt. Het welnessgedeelte met sauna turksstoombad en fijn zwembad voldoet aan ieders wensen. Het is er rustig en aangenaam.
Sentiment
Positive
Content
Wellness Facilities
Nov 01, 2021
Personeel onaardig, achterstallig onderhoud
1 nacht in dit hotel geslapen omdat we naar een bruiloft in de buurt gingen. We kregen een email om extra's te boeken, dus dat hebben we gedaan: laat uitchecken, sauna en massage. Dit was op maandag. Toen we op donderdag aankwamen werd ons verteld dat dit "niet in het systeem" stond, waarop we de emailbevestiging lieten zien. Toen was het de schuld van "een collega" die had moeten mailen dat er geen beschikbaarheid was. Ons plan voor de dag erna viel dus in duigen. Medewerker was erg onsympathi...
Sentiment
Negative
Content
Delayed Check-in
Oct 01, 2021
Luxe aan een toegankelijke prijs
Zeer sfeervolle inrichting van de loungehoekjes, decoratie top. Ontbijt super en uitgebreid. restaurant BOFF ook aanrader. Personeel zeer behulpzaam en vriendelijk. Voor gezinnen met kinderen ook top want lekker warm en mooi zwembad, voetbaltafel en ping pong. En gratis Netflix op de grote flatscreen op de kamer. Wij komen zeker terug.
Sentiment
Positive
Content
Friendly Staff
Aug 01, 2021
Prima
Goed hotel met lekkere bedden. De badkamer was ook prima. Vriendelijk personeel. Ontbijt was goed, zou andere keuze in vleeswaren maken. Eten was gevarieerd en vers. Uitzicht vanuit de kamer was mooi. Er is een ruimte voor de fietsen. Mooie ligging om te fietsen.
Sentiment
Positive
Content
Clean and Comfortable Rooms
Aug 01, 2021
Kamers verdienen een upgrade!
Buitenkant van het hotel geeft hoge verwachtingen die helaas niet waar gemaakt worden. De entree en restaurant van dit hotel zien er echt top uit, ook lekker gegeten in het restaurant, 3 gangendiner wat inclusief was bij het arrangement. Ontbijt was ook goed, voldoende keuze, en werd voldoende aangevuld. De kamers en de gangen vallen echter wat tegen, kamers zijn verouderd en niet echt 100% schoon, Bedden waren te zacht en wat doorgezakt! De gangen zaten vol met spinnen en spinnenwebben. Ook op...
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