Discover Key Insights from ManyPets US Customer Feedback

I have a wellness plan and sickness/accident plan for my Labrador with Many Pets and I have to say I am so pleased with this company. The coverage is great and they reimburse directly into my account very fast!! I have another policy on my other Lab through Nationwide and I would recommend Many Pets first to anyone looking for a great comprehensive policy for their pet.

Many Pets has been very easy to work with, offering a comprehensive policy that is not found with most companies. They also offer helpful suggestions to improve your pet's health and wellness through periodic emails. I recommend them to my friends and anyone looking for a reasonable pet insurance to help keep your pet healthy and also deal with the unforseen issues.

ManyPets makes it easy to submit claims and they are reviewed very quickly. Payment is directly deposited to my bank account. Whenever I have a question, customer service is impressive. Reps are very friendly and helpful. I have had three Boxers but this is the first time I had pet insurance and so glad I chose ManyPets. I recommend them to everyone who loves their pets.

I am so thankful I have a policy with ManyPets - my 5-year old Labrador tore his knee and had to have emergency surgery - claims process was so smooth - the surgery, the follow-on injections, the medicines - all covered and processed in a day or two. Been wanting to write a review earlier because every time I have had a claim over the last few years, the process has been super easy and painless. Thanks!

ManyPets is hands down the most amazing pet insurance company out there. People tend to think pet insurance is a "scam" but I can truly assure you that it is not. I have two dogs and both are ESA's so they truly are my life. My eldest dog was diagnosed with a mast cell tumor that was luckily caught very early and he will make a full recovery with many years to go. Not only have the approved every claim, but my reimbursement is delivered incredibly fast! I am so grateful for my policy because it truly allowed me to provide the best care for my dog without the financial burden or hardship. Their staff is incredibly helpful and nice and the customer experience is incredibly profound. I will always have a policy with Many Pets as long as I have a pet to care for!

My name is Dewayne Jones. I purchased a Manypets pet insurance policy, policy number 3dmttv on 1/5/23. My account has been active since then. I have paid 3,667.92 in coverage costs. And yet every time but once that my pet has needed to goto the vet you find some reason to deny my claim. On the last two occasions that my pet has needed to goto the vet you have denied coverage of my claims based on pre-existing conditions. The last claim you denied, Dental surgery Ref: #los_46sbyE on 2/16/24 was because of preexisting periodontal disease so you refused payment to correct the periodontal disease. And the $409.00 part of the claim you did pay, you ended up only giving $188.00 because $221.00 was over the $150.00 yearly limit of wellness prevention covered in your policy. I realize that you are legally able to deny payment because all of this is laid out vaguely somewhere in your exhaustive list of terms in your 22 page policy but ethically do you think it’s fair to charge your customers $152.00 a month for a policy that only will pay $150 annually? Why am I paying you? So I will be cancelling my policy but not before I commit every minute of my free time over the next few weeks to report your ethically questionable business practices and filing complaints to the California Department of Insurance, The National Association of Insurance Commissioners, The Better Business Bureau, The State Attorney General, local consumer protection office as well taking to social media platforms to share with my considerable number of followers and my friends and business colleagues how terrible your insurance coverage is. DEWAYNE JONES BoPlan number: 1-MPI-CA-09-01420772-01Wellness plan number: 3dmttv