Facetune AI Photo/Video Editor: Users Disappointed with Paid Model & Issues
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Facetune AI Photo/Video Editor: Users Disappointed with Paid Model & Issues

Users are expressing frustration over Facetune AI Photo/Video Editor's shift to a paid subscription model, unexpected charges, crashing issues, and watermarking of free edits. Many are dissatisfied with the app's changes from free to paid features, lack of transparency in pricing, and difficulty in saving edited photos without the Facetune watermark. Complaints also include a lack of refund for accidental annual charges and perceived greed from the developers. Despite some positive feedback on the app's functionality, the overwhelming sentiment indicates disappointment with the recent changes and user experience.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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  • Newest update wants you to pay for basic features

    Their newest update wants you to pay for all their basic features, look forward to losing a lot of customers. It was fun while it lasted. ✌🏼

    Sentiment
    • Negative
    Content
    • Subscription Complaints
    Apr 18, 2024
  • Ads don’t seem to be honest

    Decent function, but I downloaded the app to help my wife with haircut inspiration… and the options in the ads are not in the app. Plus the ai generator isn’t incredibly useful…

    Sentiment
    • None
    Content
    • Face Editing Features
    Apr 17, 2024
  • Мошенники

    В свое время, я купил это приложение за деньги. С какого черта сейчас я должен, как и новые пользователи оформлять гребанную подписку?
    Если так, делайте возврат средств🤡

    Sentiment
    • Negative
    Content
    • Subscription Complaints
    Apr 16, 2024
  • Hate it

    Now you have to pay for everything plus you have the logo too hellll no

    Sentiment
    • Negative
    Content
    • App Pricing
    Apr 16, 2024
  • Good luck canceling the free trial

    They won’t help you. Rip off. The app is mediocre and I will never use even if they improve the app.

    Sentiment
    • Negative
    Content
    • Refund Issues
    Apr 15, 2024
  • why

    why would u make reshape premium i literally only use this app to butcher photos of me and my friends and now i can’t.

    Sentiment
    • Negative
    Content
    • Feature Changes
    Apr 15, 2024
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Facetune AI Photo/Video Editor based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Market Researchers, UX/UI Designers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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