Lendly Customer Service and Transparency Praised in Reviews
  • 69 users bookmarked
  • Who is this report for?
    • Financial Analysts
    • Customer Service Managers
    • Product Managers
    • Marketing Professionals
    • Business Strategists
Lendly Customer Service and Transparency Praised in Reviews

Discover Key Insights from Customer Feedback on Lendly

Lendly receives mostly positive reviews for its customer service, ease of use, and transparency. Customers appreciate the helpful representatives like Mary, Jordan, and Kerry, who are patient and knowledgeable. However, some users faced issues with payment methods and document submissions. Overall, Lendly is praised for its quick results, communication, and reliability in providing loans when needed.

Source: Trustpilot Reviews of Lendly 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Lendly 

Unlock insights into customer satisfaction with Lendly: Explore service excellence, loan processes, and more.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Kerry was AMAZING!!

    Kerry was AMAZING! He was very kind and patient, and stayed on the line to be sure I not only had everything I needed for approval, but made sure all the information was received before ending the call. He gave GREAT customer service! You just don't get that kind of service anymore. Thank you Kerry!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 24, 2024
  • Easy to get a loan

    Easy to get a loan! Very Fast & Friendly! Stay ahead on your payments & they will give u more! 😊❤️

    Sentiment
    • Positive
    Content
    • Interest Rates and Loan Amounts
    Apr 20, 2024
  • Great service!

    Kevin was super patient and was able to approve my loan during the call as well as answer any questions I had!

    Sentiment
    • Positive
    Content
    • Application Approval Experience
    Apr 08, 2024
  • Kevin was very friendly and helpful

    Kevin was very friendly and helpful. He helped me complete the process. I look forward to working with Lendly ongoing.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 06, 2024
  • Mary was very friendly and helpful

    Mary was very friendly and helpful, zi appreciate her answering my questions, She was very Patient! Awesome Custoner service

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 16, 2024
  • Mary did a job great assisting me

    Mary did a job great assisting me. I do not agree with receiving a paper check for my overage that you took out of my account. I did not receive a call to notify me of the overage I paid. Very unprofessional.

    Sentiment
    • None
    Content
    • Payment Process Issues
    Mar 16, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Channel Partners Customer Feedback Report
    Trustpilot Reviews 73
  2. Explore Key Insights from LendingPoint Customer Feedback
    Trustpilot Reviews 102
  3. Explore Achieve's Commitment to Customer Service Excellence
    Trustpilot Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Lendly  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Product Managers, Marketing Professionals, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.