Mixed Reviews for BMW Connected App
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Mixed Reviews for BMW Connected App

Discover Insights from BMW Connected App User Reviews

The BMW Connected app has received mixed reviews, with some praising its reliability and convenience, while others complain about its small font size and occasional crashes. Users also mention limitations such as not being able to have multiple users signed in simultaneously and issues with passive entry. Despite these drawbacks, the app offers features such as remote control of the vehicle, scheduling services, and making payments. Overall, the app has both satisfied and dissatisfied users.

Source: App Store Reviews of ‎My BMW

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Customer Feedback Analysis of ‎My BMW

Unveil the mixed reviews of BMW Connected App with our comprehensive analysis. Perfect for businesses aiming for improvement.

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Custom Date - Apr 24, 2025
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  • Dean

    I absolutely love the myBMW app, it is so convenient, user friendly and does everything I want and need it to do.

    Sentiment
    • Positive
    Content
    • App Reliability
    Jan 02, 2024
  • Your app does not work and updates makes worst

    It was forcing me to update .I did up to dated .My car is not working at all now.Late to work .Frizzing outside.I try to fix it more than half hours ,All happened for remote updates ,5 AM on the morning

    Sentiment
    • Negative
    Content
    • App Reliability
    Dec 31, 2023
  • Make a payment feature missing

    Not sure what happened to the make a payment option but it disappeared. Now I make payments through notifications of my previously made payments. 😩

    Sentiment
    • None
    Content
    • Payment Issues
    Dec 30, 2023
  • my bmw app

    best easiest utility car remote app ever!

    Sentiment
    • Positive
    Content
    • App Reliability
    Dec 26, 2023
  • Best app!!!!

    Hands down. Best app. Fully integrated from opening doors to schedule services to paying for the car

    Amazing. Thanks

    Sentiment
    • Positive
    Content
    • Vehicle Performance
    Dec 24, 2023
  • New BMW Owner (BJ)

    THIS IS THE BEST APP BY FAR ..... NONE CAN COMPARE, ITS SUPER EASY TO USE ... I LOVE IT, THANKS BMW ... KEEP UP THE AWESOME WORK ... YOU GUYS AND GALS ROCK!!!!!

    Sentiment
    • Positive
    Content
    • App Reliability
    Dec 19, 2023
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Sentiment Analysis (limited preview)
47 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎My BMW based on online reviews collected from App Store. The analysis helps Automotive Marketers, Product Managers, User Experience Designers, Customer Support Managers, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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