Efficient and Knowledgeable Support for College Financial Aid Process
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Discover How RISLA Supports Your College Finance Journey

Efficient and Knowledgeable Support for College Financial Aid Process

RISLA receives overwhelmingly positive feedback for its efficient and knowledgeable support in navigating the college financial aid process, particularly with FAFSA. Customers appreciate the quick and easy process, friendly and helpful staff, and the significant savings obtained through refinancing. The College Planning Center's expertise is highlighted as a crucial resource, making the complex applications manageable. Some reviewers emphasize the personalized assistance they received, praising specific staff members for their patience and professionalism.

Best for
  • Financial Advisors
  • Student Loan Consultants
  • College Admission Counselors
  • Educational Consultants
  • Customer Experience Managers

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very fast and easy process

    Very fast and easy process. Appreciate being able to get this completed within 2 or so weeks.

    Sentiment
    • Positive
    Content
    • Efficiency and Timeliness
    Mar 21, 2024
  • Everything was easy and seamless

    Everything was easy and seamless. It took under 30 minutes and I left feeling much less stress than when I entered! Thank you!

    Sentiment
    • Positive
    Content
    • Ease of Process
    Mar 20, 2024
  • Competent

    Competent, efficient, pleasant, and helpful. This was a lifesaver for me! Won't apply for FASFA any other way in the future. THANK YOU!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 14, 2024
  • Erin and Courtney are the best

    Erin and Courtney are the best. They make a very painful experience easy and fun. They are so friendly.

    Sentiment
    • Positive
    Content
    • Helpfulness and Friendliness
    Mar 05, 2024
  • Extremely Helpful

    The representative I spoke with was extremely knowledgeable and helpful. She made an often complicated process easy.

    Sentiment
    • Positive
    Content
    • Knowledge and Guidance
    Mar 03, 2024
  • Efficient and knowledgeable

    The staff was timely, efficient, knowledgeable and friendly. Both counselors we worked with made the whole experience easy!

    Sentiment
    • Positive
    Content
    • Efficiency and Timeliness
    Mar 02, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for RISLA  based on online reviews collected from Trustpilot. The analysis helps Financial Advisors, Student Loan Consultants, College Admission Counselors, Educational Consultants, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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