Hey Harper receives high praise for its jewelry quality, with customers noting the durability and unique designs. The standout feature is the exceptional customer service, with frequent mentions of prompt responses, efficient issue resolution, and generous policies like color warranties. Despite a few instances of delivery delays or quality issues, Hey Harper's dedicated support team, particularly individuals like Janice and Sam, consistently impress customers. Overall, the positive feedback highlights Hey Harper as a reliable choice for high-quality jewelry and top-notch customer care.
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Janice, part of the Hey Harper support team, was extremely helpful and swift in her response!
Bought lots of jewellery My ring discoloured and i was given a refund straight away Amazing customer service Sam is amazing Highly recommend
Received 3 necklaces from Hey Harper today. Great quality, delivered fast and really nice designs. Not the cheapest around but the quality is great and they have a point system that gets you money off future purchases. Very happy. Iâll be back
The quality of the products is amazing! I wear them every day and they donât fade. The customer service was very helpful when I had a problem with my order and solved everything the same day!
So much to love about Hey Harper! Amazing products but what really stands out is the customer service. Quick, polite, helpful replies, and the Colour Warranty is a game changer. I no longer buy gold jewellery anywhere else!
When I bought a ring I picked the wrong size by mistake and realized only after having placed the order, but the support team was very helpful and nice, and solved the problem.
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This page displays purchase options and a preview of the customer feedback analysis report for Hey Harper based on online reviews collected from Trustpilot. The analysis helps Jewelry Store Owner, Customer Experience Manager, Retail Industry Analyst, E-commerce Strategist, Marketing Professional to discover insights into what people love, dislike, and need.
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