Hey Harper: Jewelry Quality & Exceptional Customer Service
Discover Hey Harper's Excellence Through Customer Feedback
Hey Harper receives high praise for its jewelryquality, with customers noting the durability and unique designs. The standout feature is the exceptional customer service, with frequent mentions of prompt responses, efficient issue resolution, and generous policies like color warranties. Despite a few instances of delivery delays or quality issues, Hey Harper's dedicated support team, particularly individuals like Janice and Sam, consistently impress customers. Overall, the positive feedback highlights Hey Harper as a reliable choice for high-qualityjewelry and top-notch customer care.
Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Janice, part of the Hey Harper support team, was extremely helpful and swift in her response!
Sentiment
Positive
Content
Customer Service Excellence
Mar 13, 2024
Bought lots of jewellery
Bought lots of jewellery My ring discoloured and i was given a refund straight away Amazing customer service Sam is amazing Highly recommend
Sentiment
Positive
Content
Faulty Products and Replacement Process
Mar 06, 2024
Nothing but positives
Received 3 necklaces from Hey Harper today. Great quality, delivered fast and really nice designs. Not the cheapest around but the quality is great and they have a point system that gets you money off future purchases. Very happy. I’ll be back
Sentiment
Positive
Content
Product Quality and Durability
Feb 27, 2024
The quality of the products are amazing
The quality of the products is amazing! I wear them every day and they don’t fade. The customer service was very helpful when I had a problem with my order and solved everything the same day!
Sentiment
Positive
Content
Product Quality and Durability
Feb 13, 2024
So much to love about Hey Harper
So much to love about Hey Harper! Amazing products but what really stands out is the customer service. Quick, polite, helpful replies, and the Colour Warranty is a game changer. I no longer buy gold jewellery anywhere else!
Sentiment
Positive
Content
Customer Service Excellence
Feb 09, 2024
Great support team
When I bought a ring I picked the wrong size by mistake and realized only after having placed the order, but the support team was very helpful and nice, and solved the problem.
Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.
Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Hey Harper based on online reviews collected from Trustpilot. The analysis helps Jewelry Store Owner, Customer Experience Manager, Retail Industry Analyst, E-commerce Strategist, Marketing Professional to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
Can I share this research report?
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.
Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
Legal Disclaimer
We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.
As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.
🎗 One-time purchase!
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
Export to PowerPoint
Checkout
Purchase the complete report, which includes advanced filtering, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
By signing up, I agree to the Terms of Service and Privacy Policy.One-time purchase · No hidden costs · No recurring costs
Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
Excel, PDF and PowerPoint Export
Have your report as a multi-sheet Excel file and beautiful PDF, PowerPoint files of around fifteen pages.
Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
Emotions rule the world and also your next customers. Unlock sentiment analysis filter and benefit all these features that come withpurchasing this report:
Classification is the backbone of a research and we’re here to enable research for everyone! Unlock classification filter and benefit all these features that come with purchasing this report:
Cultural insights are always valuable. Gain deeper insights by filtering language in customer reviews by purchasing this report! Unlock language filter and benefit all these features that come with it:
Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
Export to PowerPoint
37 users purchased a report in the last 24 hours.
Buy Now!One-time purchase · No hidden costs · No recurring costs
