Exceptional Customer Service and Reliability at LEX Reception
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Exceptional Customer Service and Reliability at LEX Reception

Exceptional customer service at LEX Reception shines through consistently in the reviews. Customers praise the team members for their patience, professionalism, and helpfulness. Brianna, Manni, and others are highlighted for their excellent communication and support, making the sign-up process smooth and the ongoing service reliable. The personal touch and dedication of the staff receive high praise, with specific mentions of individuals going above and beyond to assist clients. Overall, LEX Reception is highly recommended for its efficient and user-friendly answering service, tailored to meet the needs of businesses like law firms.

Best for
  • Law Firm Owners
  • Customer Service Managers
  • Business Consultants
  • Marketing Professionals
  • Operations Managers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Manni was great and extremely helpful

    Manni was great and extremely helpful. She is knowledgeable, kind and patient. Highly recommend!

    Sentiment
    • Positive
    Content
    • Helpfulness and Patience
    Mar 18, 2024
  • Very responsive staff who help come up…

    Very responsive staff who help come up with solutions and provide great service.

    Sentiment
    • Positive
    Content
    • Efficient Call Handling
    Mar 14, 2024
  • Great Onboarding experience

    Bambi helped me easily understand the setup process and even made helpful suggestions when needed.

    Sentiment
    • Positive
    Content
    • Ease of Setup and Integration
    Mar 06, 2024
  • Outstanding Customer Service from Manuelita - Manni

    Manni was exceptional! Very helpful and pleasant. Made the sign up process a breeze!

    Sentiment
    • Positive
    Content
    • Ease of Setup and Integration
    Jan 19, 2024
  • Responsive and proactive in answer…

    Responsive and proactive in answer questions and setting up the various call lines

    Sentiment
    • Positive
    Content
    • Problem-Solving and Support
    Dec 18, 2023
  • Brent Taylor was fixed all our…

    Brent Taylor was fixed all our concerns. The service he provided was amazing.

    Sentiment
    • Positive
    Content
    • Problem-Solving and Support
    Nov 29, 2023
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for LEX Reception  based on online reviews collected from Trustpilot. The analysis helps Law Firm Owners, Customer Service Managers, Business Consultants, Marketing Professionals, Operations Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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