Mixed Experience at Cresta Lodge Gaborone: Friendly Service, Serene Environment, and Room Concerns
Discover Cresta Lodge Gaborone: A Comprehensive Review
Cresta Lodge Gaborone offers a mixed experience to guests. While the service is highly praised for being friendly and professional, some issues like room maintenance, noise disturbances, and slow restaurant service were noted. The hotel's cleanliness and serene environment were highlighted positively. Guests also appreciated the complimentary services like pick-up and drop-off. Overall, Cresta Lodge Gaborone is recommended for its friendly staff, calm ambiance, and decent amenities.
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Hotel is close to the shopping mall and bus terminal. Accessible to public transportation and yet quiet from the noise of traffic. Staff members are professional and kind. Room very clean and smells ok
Sentiment
Positive
Content
Facility Maintenance
Oct 01, 2023
Staff Hospitality
very welcoming and easy to talk to staff at Cresta. The food at Chatters Restuarant well prepared. The ordering from menu made easier by the restaurant staff.i will certainly bring my family to this hotel during our annual holidays.
Sentiment
Positive
Content
Food Quality
Jul 01, 2023
BOOKINGS WITH CRESTA
Everything was so fast and i could feel being warm welcome from the first day i asked the quotation till the end of the conference. All the staff were friendly and fast in terms of acting to certain things.. THANK YOU SO MUCH CRESTA
Sentiment
Positive
Content
Service Quality
Dec 01, 2022
Always a pleasure to lodge at Cresta Lodge Gabs
Always looking foward to my stay, its secure, quiet and have the friendliest and most courteous staff, whether at housekeeping, restaurant or reception. Alwys prompt when you need assistance.The rooms are always clean
Sentiment
Positive
Content
Staff Friendliness
Sep 01, 2022
EXPERIENCE
Hotel service was exciting. Workers are friendly and supportive. Vehicle parking is safe. Rooms are clean and comfortable. Reception and shutle transport personnel very helpful. Restaurant staff is a bit slow at buffet setup.
Sentiment
Positive
Content
Staff Friendliness
Jul 01, 2022
Cresta lodge Gaborone
Cresta lodge Gaborone is a very nice and calm place to be. The service is really good and I normally enjoy my stay there.i would recommend it to my friends and family to visit the place. The place is very clean as well.
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