Directvdeals Customer Service Highlights and Challenges
  • 74 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Directvdeals Feedback Analysis: Enhance Your Service

Directvdeals Customer Service Highlights and Challenges

Directvdeals customers have praised the knowledgeable and friendly customer service representatives. Positive experiences include efficient installations, informative interactions, and helpful promotions. However, some reviewers mentioned issues with bill increases, misinformation on available services, and unpleasant cancellation experiences.

Best for
  • Customer Service Managers
  • Marketing Professionals
  • Business Analysts
  • Product Managers
  • Sales Executives

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Terminating Service

    I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call.It's infuriating. I'm close to giving up.

    Sentiment
    • Negative
    Content
    • Billing and Pricing
    Jan 09, 2023
  • I had the pleasure of speaking with Mel …

    I had the pleasure of speaking with Mel and she was amazing. Mel is knowledgeable, kind, honest and patient. She is truly an asset to your Direct TV.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 17, 2017
  • The rep that set me up with my package …

    The rep that set me up with my package was very nice and helpful!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 12, 2017
  • Tech was awesome

    Tech was awesome! Had excellent customer service skills an very efficient at his job!

    Sentiment
    • Positive
    Content
    • Technical Support
    May 12, 2017
  • Joe was awesome

    Joe was awesome he made the experience fun he was just as excited as I was the best customer service I've ever had with any service provider he did a great job.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 08, 2017
  • Excellent experience

    Just moved into our new house called today and installing my service in the morning great customer service couldn't ask for anything more!! A+++++

    Sentiment
    • Positive
    Content
    • Installation Process
    May 05, 2017
  • See All Reviews
Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Key Insights with Our Bay Alarm Customer Feedback Report
    Trustpilot Reviews 86
  2. Unlock Insights: Comcast Customer Feedback Analysis
    Trustpilot Reviews 68
  3. SpotOn Feedback Analysis: Unlocking Customer Service Secrets
    Trustpilot Reviews 73
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Directvdeals  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Marketing Professionals, Business Analysts, Product Managers, Sales Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.