Customer Dissatisfaction with Digit Insurance Service and Claims Handling
  • 74 users bookmarked
  • Who is this report for?
    • Insurance Industry Analysts
    • Customer Experience Managers
    • Risk Management Professionals
    • Insurance Claims Officers
    • Regulatory Compliance Officers
Customer Dissatisfaction with Digit Insurance Service and Claims Handling

Digit Insurance Exposed: Customer Feedback Analysis Report

The online reviews for Digit Insurance highlight significant customer dissatisfaction with issues related to poor customer support, claim settlement delays, and unresponsive service. Customers report problems with policy renewals, claim rejections without proper explanations, and overall lack of professionalism. Many reviewers warn against purchasing insurance from Digit, citing instances of alleged fraud and scamming practices. Complaints also touch on difficulties in contacting customer support, delays in claims processing, and dissatisfaction with the app's functionality.

Source: App Store Reviews of Digit Insurance

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Digit Insurance

Uncover the truth behind Digit Insurance with our detailed customer feedback analysis. Essential insights for informed decisions.

Export
Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Bad customer support

    Bad customer support

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    May 10, 2024
  • Pathetic Service

    Please don’t buy insurance from GoDigit as these people don’t pickup the phone.. even SoS calls during emergency. What is the use of paying premium when you can avail their service when you need.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Apr 28, 2024
  • Extremely disappointed

    Digit Team couldn’t process a simple travel insurance claim. After one month they still couldn’t refund the entire insurance amount. Will definitely suggest all to skip Digit if you are really looking for hassle free claims. Their representative close the conversation while you are waiting for their response. Completely unhelpful and unreliable

    Sentiment
    • Negative
    Content
    • Delay in Claim Processing
    Apr 26, 2024
  • Very useful tools and easy to renew insurance Policy

    Many tools are available to access free of cost and easily accessible

    insurance policies documents and other tools are also helpful like nearby hospitals nearby garage's and wellness benefits

    Sentiment
    • Positive
    Content
    • None
    Apr 19, 2024
  • Extremely shady business practices

    I never got any message about the expiry of the car insurance.
    Further, when I tried on the website from my phone it says the policy is already renewed.
    Then, I download the app and it says please contact the nearest office!!!
    What’s the point in opting for online insurance?
    They only need creamy polices???

    Sentiment
    • Negative
    Content
    • Unreliable Service
    Apr 18, 2024
  • Worst claims experience

    I had been admitted for a surgery and digit agent arrived at the hospital for verification. They collected all the documents and sent an email saying cashless claim has been declined and that they couldn’t verify my admissibility.

    I’m applying for a reimbursement claim now. Lets see how that goes. I have a 25l policy and this is unnecessary stress while I’m hospitalized dealing with a surgery.

    Utterly disappointed. I’d recommend others to look for other options.

    Sentiment
    • Negative
    Content
    • Claim Rejection
    Apr 16, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unveiling Customer Insights on ACKO Insurance
    Google Play Reviews 79
  2. Exclusive Report: The Real Customer Experience on Temu
    App Store Reviews 85
  3. Explore Heymondo Travel Insurance Customer Feedback Report
    Trustpilot Reviews 84
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Digit Insurance based on online reviews collected from App Store. The analysis helps Insurance Industry Analysts, Customer Experience Managers, Risk Management Professionals, Insurance Claims Officers, Regulatory Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.