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  • Who is this report for?
    • Mobile App Developers
    • Product Managers
    • Customer Service Executives
    • UX/UI Designers
    • Digital Marketers
DEWA App User Reviews: Insights on Functionality and Challenges

DEWA App Review Insight Report: Enhance Your Strategy

The DEWA app has received mixed reviews from users, highlighting both strengths and weaknesses. Positive feedback includes its ease of use and effective graphical representation of utility consumption. However, many users report significant issues, such as login difficulties, app crashes, and a complicated interface. The app's inability to provide straightforward monthly usage summaries has frustrated several users, along with concerns about customer service responsiveness. Additionally, incidents of incorrect account activation and challenges in emergency request submissions have been noted. Overall, while some users appreciate the app's functionality, many call for improvements to enhance user experience and reliability.

Source: App Store Reviews of DEWA

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Customer Feedback Analysis of DEWA

Unlock key insights from customer feedback on the DEWA app with our comprehensive analysis report.

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Custom Date - Nov 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Complicated

    It is not easy to use at all

    Sentiment
    • Negative
    Content
    • User Interface Issues
    Mar 15, 2025
  • unable login with uae pass

    unable login with uae pass fix asap! I need to pay my bill

    Sentiment
    • Negative
    Content
    • Login Problems
    Oct 24, 2024
  • App closing automatically

    Dewa app closing automatically

    Sentiment
    • Positive
    Content
    • App Functionality Bugs
    Oct 17, 2024
  • Worst ever

    Unable to login and reset the password. No email replies as well

    Sentiment
    • Negative
    Content
    • Login Problems
    Sep 26, 2024
  • Hayak service never worked

    The chat service never worked !!!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Aug 30, 2024
  • 👍

    👍👍

    Sentiment
    • Positive
    Content
    • General User Satisfaction
    Jun 24, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-36 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for DEWA based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Service Executives, UX/UI Designers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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