Declining Quality of Dettol Antibacterial Wipes: Customer Concerns
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Declining Quality of Dettol Antibacterial Wipes: Customer Concerns

Dettol Wipes Customer Feedback Analysis - Essential Insights

Recent reviews of Dettol Antibacterial Wipes indicate a significant decline in product quality. Users previously praised the thickness, absorbency, and cleaning efficiency of the wipes; however, many now report that the new biodegradable formula has resulted in thinner, less effective wipes. Customers express frustration over the difficulty in dispensing single wipes and note that the price has increased alongside the decrease in quality. Some users received fewer wipes than expected, leading to dissatisfaction regarding value for money. Overall, there is a strong sentiment that the product has not met the expectations set by its previous iterations, prompting users to seek alternatives.

Source: Amazon Product Reviews of Dettol Antibacterial Wipes, Total 756

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Customer Feedback Analysis of Dettol Antibacterial Wipes, Total 756

Uncover insights from recent Dettol Wipes reviews. Learn about quality concerns and customer sentiments.

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Custom Date - Dec 04, 2024
Popular Phrases (limited preview)
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  • I only received one packet of wipes

    This was advertised as a pack of 8 wipes, but I only received one pack of wipes. So I paid ÂŁ10 for 50 wipes! Dettol is a great brand, but it's not worth that, lol! Can anyone help with how I can contact the seller? I can't find out how to request a refund for this! Thank you.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jul 17, 2024
  • Tiny and this. Can't believe 5 stars reviews

    Photo next to cheper brand which is twice as thick so actually it's possible to use it for cleaning unlike Dettol brand

    Sentiment
    • Negative
    Content
    • Size And Thickness
    Jul 11, 2024
  • Its okay!! Just appeared like baby wipes

    I was expecting much thicker paper like substance but it appears as baby wipes and when trying to take one out a few lumps of them come out. Wanted to return but I might as well use it since i opened one of the packets.

    Sentiment
    • Positive
    Content
    • Size And Thickness
    Jun 26, 2024
  • Not as big as they used to be.

    The price has gone up and the product has gotten smaller!
    In my image I have outlined the wipe size and as you can see they are tiny and not 'large wipes' as claimed on the packaging.
    I've been buying these for about 5 years now and they used to be much bigger and thicker but now are smaller and thinner with a waste of packaging (and harder to pull out one at a time).
    If these are the new large size then I dread to think what has happened to the regular-sized ones. :(

    Sentiment
    • None
    Content
    • Size And Thickness
    Jun 17, 2024
  • Easy to use

    Great quality product, easy to use, peace of mind knowing surfaces are clean and safe. Clean smell, versatile, good performance on all surfaces

    Sentiment
    • Positive
    Content
    • Product Quality
    Jun 03, 2024
  • Not what they were

    This was an excellent product until recently when it changed.
    It's now difficult to get just 1 wipe out of the package as a whole clump of them comes out.
    Also, a lot thinner than previous product which were excellent and used regularly throughout Covid .
    Why don't they leave things alone?
    Suspect production cost cutting!

    Sentiment
    • None
    Content
    • Wipe Dispenser Issues
    May 18, 2024
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Dettol Antibacterial Wipes, Total 756 Wipes (6 Packs X 126), Antibacterial Wipes, Cleaning Wipes, based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Specialists, Retail Buyers, Quality Assurance Professionals, Consumer Insights Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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