Delphin Ribat Hotel: Mixed Reviews Highlight Both Strengths and Weaknesses
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Delphin Ribat Hotel: Mixed Reviews Highlight Both Strengths and Weaknesses

Delphin Ribat Review Analysis: Unveil Guest Insights

The Delphin Ribat hotel presents a mixed experience for guests. Many reviews highlight the exceptional service from dedicated staff, especially in entertainment and dining. However, the hotel suffers from outdated facilities, inconsistent cleanliness, and poor food quality, leading to health issues for some visitors. Wi-Fi is limited and often unreliable, and several amenities are in disrepair. Despite these drawbacks, many guests appreciated the friendly atmosphere and proximity to the beach. Improvements in room maintenance and food safety are essential for enhancing the overall guest experience. Overall, while some families enjoyed their stay, others expressed dissatisfaction and would not return.

Source: Tripadvisor Reviews of Delphin Ribat

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Customer Feedback Analysis of Delphin Ribat

Uncover mixed reviews of Delphin Ribat with our in-depth customer feedback analysis. Essential insights for hospitality improvement.

Custom Date - Dec 22, 2024
Featured Content
  • Fantastic break

    Very friendly hotel food was amazing very clean and homely the animation team were outstanding especially Sasha. Location is great opposite the beach. The bar is very generous ( double vodkas ) would highly recommend considering the price. Oh and the weather was amazing!

    Sentiment
    • Positive
    Content
    • Staff Service
    Oct 05, 2024
  • Awful hotel.

    Awful hotel. Run down old. Needs money spending on it. Very outdated. Got told cant have a bottle filled up for the baby with juice only a glass...stupid. will fill somones flask full of beer but when i asked for a bottle to be filled with juice for a BABY. I got refused so had to complain. Upon arrival toilet flush didnt work. Air con was really poor. No tables n chairs on the balcony. Very very stressful 1st day. Food is of poor quality and cold when served especially the pizza. Suppose a week on melon and water will do me good. Will not return. Rubbish

    Sentiment
    • Negative
    Content
    • Hotel Condition
    Jul 01, 2024
  • Brilliant holiday

    Visited in june with the family, hotel was clean an tidy, bar staff very friendly an remembered what you liked to drink. Food was well prepared and had alot of choice, my children loved the cakes and made gd use of the choice screams available. The best part of our holiday was definitely the entertainment team, made us feel so welcome and was brilliant with the children, couldn't do enough to make their holiday special

    Sentiment
    • Positive
    Content
    • Food Quality
    Jul 01, 2024
  • Great stay and positive people

    We really enjoyed our stay in the hotel :) The whole crew was brilliant! We really loved these people. They are very helpful and positive. You can also ask for assistance and get help he answer right away. Animators were doing an awesome job. We started our day with joga and end up with crazy dances on the pool:) The rooms were really nice with a beautiful view on the swimming pool and the sea. The food was tasty and we definitely gained extra weight during our stay here. We highly recommend this place :)

    Sentiment
    • Positive
    Content
    • Entertainment Activities
    May 01, 2024
  • For a night or two

    My staying: 7 nights.For a solo adventuring traveller ok, if you are used to low level living. Not a family hotel or for any luxury staying. Some towels were dirty already. There has been a leak above the room, so there was some temporary plywood on the ceiling.The mattress was not good.And this was "one of the nicest rooms".There is some improvements in the hotel going on, but no-one tells you before when they are coming to your room...They do currency change only to dinaars, not back to original currency (example from € to TND, but not TND to €). And DO ask the receipt of the money change, or you are not able to change the currency elsewhere...Staff and workers were polite.

    Sentiment
    • Negative
    Content
    • Room Cleanliness
    Mar 01, 2024
  • HONEST REVIEW

    Without the workers, this hotel would have been a 1 star. Aussema (lifeguard), Amir (entertainment), Abdeslam (waiter) and Dhia (chef) are extremely hardworking and provide very good customer service every time. All the other workers are friendly too including the entertainment teamBAD THINGS: not good wifi, bed sheets have not been changed in 10 days, cleaners could do a better job, food is too oily, minimal vegetarian options with no signs for what the food is, no gym in hotel and a lot of facilities are closed in June/July.

    Sentiment
    • None
    Content
    • Staff Service
    Jul 01, 2022
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Sentiment Analysis (limited preview)
10 Net Promoter
Score
Popular Topics (limited preview)
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