Mixed Reviews for DELLA Mini Split Air Conditioner
DELLA Mini Split Review Analysis: Unveil Customer Insights

Mixed Reviews for DELLA Mini Split Air Conditioner

Mixed reviews for the DELLA Mini Split Air Conditioner. Some customers experienced issues with the control board, coolant leaks, and poor cooling performance. Others were satisfied with the unit's value for money and ability to cool large spaces. Lack of customer support and limited compatibility with smart home devices were common complaints. Installation was deemed challenging, requiring professional expertise. Overall, opinions varied on the quality and reliability of the product.

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  • Retail Buyers
  • Smart Home Installers

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Custom Date - Apr 20, 2024
Featured Content
  • Cool running

    Unit has been working well after installing! You will need a hydraulic pipe bender as copper line set is large and difficult to maneuver by hand.. the 120v units are easier to work with as the line set is smaller. The unit runs at 5-6 amps when compressor is on and about 2-3amps off. Unit keeps 1000 sq feet easily at 70 here in Florida, cut electrical cost 30% units are made well.

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 06, 2023
  • Cooling system

    This system has made a fantastic difference in cooling our building when gatherings are being held.

    Sentiment
    • Positive
    Content
    • Cooling Performance
    Oct 12, 2023
  • stay a way of this item

    i spend a lot of money on broken air condiation. no cooloing air and heater no work at all. this is as a regular fan. so don't spend money on this sheet. secound be away from aligen inc seller so bad no cover for shipping

    Sentiment
    • Negative
    Content
    • Value for Money
    Oct 06, 2023
  • Do not buy in the US

    Do Not buy in the US. Show this to your AC technician of choice before considering. Nobody i have been able to find in the US is able to work on it or find the compatible refrigerant.

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Oct 05, 2023
  • horrible customer service

    The company does not stand by their products. The unit does not cool properly and their return policy is not what is stated on the listing.

    Sentiment
    • Negative
    Content
    • Customer Support
    Oct 05, 2023
  • Line Sets are way too short

    The line sets are only 15' long. Typically these would be 25' or 50'. I have to spend an additional $250+ per device. I tried to return them, but my builder is running behind due to other project delays and it is now past the return window, so I am only able to leave a review.

    Frustrated that I have to spend so much more money to make these function.

    Sentiment
    • Negative
    Content
    • Installation and Setup
    Sep 29, 2023
  • See All Reviews
Sentiment Analysis
5 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for DELLA 12000 BTU Wifi Enabled Mini Split 20 SEER2 Cools Up to 550 Sq.Ft 110-120V Air Conditioner & based on online reviews collected from Amazon. The analysis helps HVAC Technicians, Product Managers, Customer Support Representatives, Retail Buyers, Smart Home Installers to discover insights into what people love, dislike, and need.

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