Mixed Reviews for DELLA Mini Split Air Conditioner
DELLA Mini Split Review Analysis: Unveil Customer Insights
Mixed reviews for the DELLAMini Split Air Conditioner. Some customers experienced issues with the control board, coolant leaks, and poor cooling performance. Others were satisfied with the unit's value for money and ability to cool large spaces. Lack of customer support and limited compatibility with smart home devices were common complaints. Installation was deemed challenging, requiring professional expertise. Overall, opinions varied on the quality and reliability of the product.
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Unit has been working well after installing! You will need a hydraulic pipe bender as copper line set is large and difficult to maneuver by hand.. the 120v units are easier to work with as the line set is smaller. The unit runs at 5-6 amps when compressor is on and about 2-3amps off. Unit keeps 1000 sq feet easily at 70 here in Florida, cut electrical cost 30% units are made well.
Sentiment
Positive
Content
Product Quality
Nov 06, 2023
Cooling system
This system has made a fantastic difference in cooling our building when gatherings are being held.
Sentiment
Positive
Content
Cooling Performance
Oct 12, 2023
stay a way of this item
i spend a lot of money on broken air condiation. no cooloing air and heater no work at all. this is as a regular fan. so don't spend money on this sheet. secound be away from aligen inc seller so bad no cover for shipping
Sentiment
Negative
Content
Value for Money
Oct 06, 2023
Do not buy in the US
Do Not buy in the US. Show this to your AC technician of choice before considering. Nobody i have been able to find in the US is able to work on it or find the compatible refrigerant.
Sentiment
Negative
Content
Compatibility Issues
Oct 05, 2023
horrible customer service
The company does not stand by their products. The unit does not cool properly and their return policy is not what is stated on the listing.
Sentiment
Negative
Content
Customer Support
Oct 05, 2023
Line Sets are way too short
The line sets are only 15' long. Typically these would be 25' or 50'. I have to spend an additional $250+ per device. I tried to return them, but my builder is running behind due to other project delays and it is now past the return window, so I am only able to leave a review.
Frustrated that I have to spend so much more money to make these function.
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This page displays purchase options and a preview of the customer feedback analysis report for DELLA 12000 BTU Wifi Enabled Mini Split 20 SEER2 Cools Up to 550 Sq.Ft 110-120V Air Conditioner & based on online reviews collected from Amazon. The analysis helps HVAC Technicians, Product Managers, Customer Support Representatives, Retail Buyers, Smart Home Installers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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