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Mixed Reviews for DELLA Mini Split Air Conditioner

Mixed Reviews for DELLA Mini Split Air Conditioner

20 reviews between Sep 29, 2023 and Nov 09, 2023.

Mixed reviews for the DELLA Mini Split Air Conditioner. Some customers experienced issues with the control board, coolant leaks, and poor cooling performance. Others were satisfied with the unit's value for money and ability to cool large spaces. Lack of customer support and limited compatibility with smart home devices were common complaints. Installation was deemed challenging, requiring professional expertise. Overall, opinions varied on the quality and reliability of the product.

DELLA 12000 BTU Wifi Enabled Mini Split 20 SEER2 Cools Up to 550 Sq.Ft 110-120V Air Conditioner &
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20 reviews between Sep 29, 2023 and Nov 09, 2023.

Sep 29, 2023 - Nov 09, 2023

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  • Cool running

    Unit has been working well after installing! You will need a hydraulic pipe bender as copper line set is large and difficult to maneuver by hand.. the 120v units are easier to work with as the line set is smaller. The unit runs at 5-6 amps when compressor is on and about 2-3amps off. Unit keeps 1000 sq feet easily at 70 here in Florida, cut electrical cost 30% units are made well.

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 06, 2023
  • Cooling system

    This system has made a fantastic difference in cooling our building when gatherings are being held.

    Sentiment
    • Positive
    Content
    • Cooling Performance
    Oct 12, 2023
  • Great unit for the price!

    I installed this unit myself and though not for everyone to do yourself if you are mechanically inclined and understand air conditioning you should be fine. Keeps my two car garage cooler than my house. Makes working out there comfortably. The onltmy thing I wish they would add is a template to mark where the lineset goes out behind the unit. Had to make some adjustments but all in all a great unit. Should last me years. Its a heat pump so I can warm the garage in the winter too!

    Sentiment
    • Positive
    Content
    • Installation and Setup
    Oct 11, 2023
  • WORTH EVERY PENNY!

    I REPLACED A MR COOL UNIT WITH THIS ONE FOR A COUPLE REASONS. FIRST WAS THAT MR COOL HAD BUILT UP BLACK MOLD INSIDE THE FAN UNIT. THE LOCAL HVAC GUYS SAID THAT THIS WAS VERY COMMON BECAUSE THE FAN RUNS SO SLOW. THE SECOND REASON WAS THE WIFI CAPABILITY AND THE PRICE. AT UNDER $100O AND WITH THE COST OF PROFESSIONAL INSTALLATION, IT IS STILL CHEAPER THAN OTHER UNITS. THE MANUAL THAT CAME WITH THE UNIT WAS FOR AN OLDER MODEL. THIS ONE HAS A REMOVABLE SCREEN ON TOP THAT IS VERY EASY TO ACCESS, REMOVE AND CLEAN. THIS UNIT IS ALSO VERY QUIET ON LOW SPEED AND CAN PUT OUT THE AIR ON HIGH SPEED. THE APP DID NOT FIND THE UNIT THE FIRST TIME, I HAD TO TRY SEVERAL TIMES BEFORE SUCCESS. NOW EVERYTHING WORKS AS IT SHOULD. I WOULD PURCHASE AGAIN!

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 10, 2023
  • Cheap, Quiet, but requires a HVAC guy to install and does not connect to Alexa/Google Home

    Great value for money but we did have to spend an additional $250 to get the line vacuumed by an HVAC guy. This was actually pretty hard to find as most HVAC guys want to install their brand or do the whole installation themselves. Still, even with that, I think we did okay on price but you shop around -- you might find a better deal on a full self-install with precharged lines.

    Also worth noting -- it does not work with Alexa, Google Home, or Homekit there is an app -- it's ok, but the future is now. Damn shame, honestly, Align, if you're reading this get us a firmware update with Google Home, Alexa, and Homekit! That would be awesome! Or sell it with a remote that does like the Ceilo -- maybe whitelable it?

    Sentiment
    • None
    Content
    • Compatibility Issues
    Oct 10, 2023
  • stay a way of this item

    i spend a lot of money on broken air condiation. no cooloing air and heater no work at all. this is as a regular fan. so don't spend money on this sheet. secound be away from aligen inc seller so bad no cover for shipping

    Sentiment
    • Negative
    Content
    • Value for Money
    Oct 06, 2023
  • Do not buy in the US

    Do Not buy in the US. Show this to your AC technician of choice before considering. Nobody i have been able to find in the US is able to work on it or find the compatible refrigerant.

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Oct 05, 2023
  • horrible customer service

    The company does not stand by their products. The unit does not cool properly and their return policy is not what is stated on the listing.

    Sentiment
    • Negative
    Content
    • Customer Support
    Oct 05, 2023
  • Line Sets are way too short

    The line sets are only 15' long. Typically these would be 25' or 50'. I have to spend an additional $250+ per device. I tried to return them, but my builder is running behind due to other project delays and it is now past the return window, so I am only able to leave a review.

    Frustrated that I have to spend so much more money to make these function.

    Sentiment
    • Negative
    Content
    • Installation and Setup
    Sep 29, 2023
  • LEAKS REFRIGERANT-DO NOT PURCHASE

    After 3 months of use, the air conditioner is leaking refrigerant inside the small fins on top of the unit. We called an A/C repair company and there is no way to fix it, other than to replace it. So on top of the cost of the unit we have service call costs and now have to buy another unit to replace this one. This is a complete waste of money and we are out lots $$$. Purchase a name brand unit from a reputable company and get a warranty!!

    Sentiment
    • Negative
    Content
    • Product Quality
    Sep 29, 2023
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