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Delhivery's Poor Service: Customer Experiences Highlight Major Issues
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  • Who is this report for?
    • Supply Chain Managers
    • Customer Service Executives
    • E-commerce Business Owners
    • Market Research Analysts
    • Logistics Coordinators
Delhivery's Poor Service: Customer Experiences Highlight Major Issues

Delhivery Customer Feedback Report: Unveil the Truth

Delhivery's service has received overwhelmingly negative reviews, with an average rating of 1.1 out of 5 on Trustpilot. Customers report severe delays in parcel pickups and deliveries, with some packages marked as undelivered despite being labeled as delivered. The lack of reliable customer support is a common complaint, often leading to frustration and confusion. Many users express disappointment over the quality of service, noting damaged goods and untrustworthy delivery personnel. Problems with tracking and communication exacerbate the experience, leading to recommendations against using Delhivery for time-sensitive shipments. Overall, users find the service unprofessional and unreliable.

Source: Trustpilot Reviews of Delhivery is rated "Bad" with 1.1 / 5

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Customer Feedback Analysis of Delhivery is rated "Bad" with 1.1 / 5

Uncover the critical insights from Delhivery's customer feedback with our in-depth analysis on Trustpilot ratings.

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Custom Date - Nov 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • On time delivery ghanta😆

    On time delivery ghanta😆

    Sentiment
    • Negative
    Content
    • Frustrating Experience
    Oct 13, 2025
  • Very bad service at the end of the he…

    Very bad service at the end of the he call me and say today your parcel not delivered tomorrow I give you what is the nonsense

    Sentiment
    • Negative
    Content
    • Frustrating Experience
    Oct 08, 2025
  • Totally third class even total company

    Totally third class even total companyFrom top to bottom all.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Oct 07, 2025
  • Poor service

    Poor service

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Oct 06, 2025
  • Worst service

    Worst service

    Sentiment
    • Negative
    Content
    • Frustrating Experience
    Oct 03, 2025
  • Delayed package

    Just to cover a 5hr track they take 2-3 days. Worst service ever. Delayed my parcel by 3 days.

    Sentiment
    • Negative
    Content
    • Delivery Delays
    Oct 01, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-100 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Delhivery is rated "Bad" with 1.1 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Supply Chain Managers, Customer Service Executives, E-commerce Business Owners, Market Research Analysts, Logistics Coordinators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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