DecantX: Authentic Products, Fast Shipping, Mixed Reviews
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DecantX Feedback Analysis: Unveiling Customer Insights

DecantX: Authentic Products, Fast Shipping, Mixed Reviews

DecantX receives mixed reviews with praise for authentic products, fast shipping, and good customer service, but some complaints about order errors, slow shipping, and lack of communication. Customers appreciate the competitive pricing, variety of fragrances, and sample options.

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Custom Date - May 20, 2024
Featured Content
  • Had an issue with the order

    Had an issue with the order. Customer Service was outstanding!

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 09, 2024
  • Satisfied again

    I love this company because all the products are authentic and shipping is great.

    Sentiment
    • Positive
    Content
    • Product Authenticity
    Apr 08, 2024
  • Awesome order and delivery

    Awesome order and delivery, the order super quickly and quality!

    Sentiment
    • Positive
    Content
    • Shipping Speed
    Mar 11, 2024
  • A hidden gem

    Fast, reliable service with many, many fragrance options at great prices!!

    Sentiment
    • Positive
    Content
    • Shipping Speed
    Mar 09, 2024
  • The decant bottles were not named

    The decant bottles were not named. No identification. I have 2 yellow bottles but don't know which bottle is which perfume/cologne. Would have appreciated some identification.

    Sentiment
    • None
    Content
    • Product Authenticity
    Mar 09, 2024
  • It is exactly authentic and it was…

    It is exactly authentic and it was arrived fast. Packaging was good. And kind of cheaper when the price is compared with other stores :))

    Sentiment
    • Positive
    Content
    • Product Authenticity
    Mar 06, 2024
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for DecantX  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, E-commerce Specialists, Customer Experience Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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