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United States
Customers express frustration with YemekSepeti app

Customers express frustration with YemekSepeti app

30 reviews between Nov 03, 2023 and Nov 08, 2023.

Customers express frustration with the YemekSepeti app, citing issues with communication, delays in orders, and incorrect deliveries. They also experience difficulties in reaching customer service and receiving refunds. Some complain about the quality of market shopping and the lack of reliability in the new courier system. Users find the app buggy and have problems with payment screens. Others mention issues with app compatibility, inability to use meal vouchers, and poor customer support. Overall, the app receives negative feedback for its functionality and service.

‎Yemeksepeti: Food & Grocery
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30 reviews between Nov 03, 2023 and Nov 08, 2023.

Nov 03, 2023 - Nov 08, 2023

Popular Phrases

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Featured Content

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  • eksik ürün

    ürün eksik geldi restoranla zar zor iletişim kurdum yemek sepeti kuesi iptal oldu diyerek ürünümü getirmedi ama parası ödenmiş bir üründe

    Sentiment
    • Negative
    Content
    • Order Accuracy
    Nov 08, 2023
  • Rezaletttttın adı YEMEK SEPETI

    Allah belanızı versin yapacagınız uygulamaya ıncın top oynuyor allaha emanet resmen bır yıldızı bırak noktasını haketmıyor

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 08, 2023
  • Uygulama bitmiştir bügünden benim için

    2 saattir bekliyorum ne müşteri temsilcisi nede kimse ile irtibat yok

    Sentiment
    • Negative
    Content
    • Delivery Time
    Nov 08, 2023
  • Süper

    Her gün kullandığım en muhteşem yemek uygulaması çok teşekkürler

    Sentiment
    • Positive
    Content
    • Food Quality
    Nov 08, 2023
  • Vakit kaybı

    Söylenen hiçbir şey zamanında gelmiyor 2 saatte gelmesi ne demek kendinden geçmiş yemekler müşteri hizmetleri vasat ama reklamlar şahane

    Sentiment
    • Positive
    Content
    • Delivery Time
    Nov 08, 2023
  • İlgisiz

    Ne zaman yemek siparis etsem her zaman bir sorun. Cozumleri gorusmeyi sonlandirip parayi iade etmek. İlgisiz sacma bir site.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 07, 2023
  • Buglar bitmiyor

    Yeni versiyona geçildiğinden beri mobil uygulamada devam eden bir hata var ürünü sepete eklerken not eklemeye çalıştigimda aniden uygulama kapanıyor crash oluyor.

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 06, 2023
  • Tam bir fiyasko

    Market alışverişleri tam bir fiyasko sakın söylemeyin. Ya eksik geliyor ya bozuk. Kesinlikle bu işi beceremiyorlar

    Sentiment
    • Negative
    Content
    • Order Accuracy
    Nov 06, 2023
  • Zorunlu bahşiş ortaya çıkması

    Gel-al’da ürünleri ekleyince en son ödeme ekranında 10 lira bahşiş çıkıyor. Bu tamda öde dediğimiz yerde. Tuzak kurmuşlar bildiğin ve iptal edilmiyor. Dolandırmaya çalışıyorlar. Akılsızlar

    Sentiment
    • Negative
    Content
    • Order Accuracy
    Nov 05, 2023
  • Geri zekalılar

    Eleman alın eleman geri zekalılarr !! Ne canlı yardıma baglanılıyor ne de kurye bulunabılıyor Bodrum da siliyorum uygulamanızı!!! İşe yaramazlar

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 05, 2023
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Sentiment Analysis

-66 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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