Customer Reviews of Cult Beauty Products and Services
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Cult Beauty Feedback Analysis: Elevate Your Business Strategy

Customer Reviews of Cult Beauty Products and Services

Customers praise Cult Beauty's fast delivery, competitive prices, helpful and efficient customer service reps (such as Akeel, Chloe, Imogen, and Emily), and excellent product range. However, some customers report delivery and order issues, as well as poor experiences with customer service reps. Terms emphasized in the summary include delivery, customer service, fast, efficient, excellent, and issues.

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  • Customer Service Trainers
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  • eCommerce Analysts

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good serves

    Good serves, fast response and a good solution.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 18, 2023
  • Highly recommend

    Website is easy to use, brilliant range of products and good updates on shipping

    Sentiment
    • Positive
    Content
    • Website Experience
    May 17, 2023
  • Faster than Amazon delivery and good…

    Faster than Amazon delivery and good purchase flow.

    Sentiment
    • Positive
    Content
    • Website Experience
    May 17, 2023
  • great customer service

    Had delivery issue however refund was sorted very quickly by Akeel, thank you!

    Sentiment
    • Positive
    Content
    • Refund and Return Process
    May 17, 2023
  • Great service

    Ordered late in the evening and it arrived before 9am the next day! Couldn’t fault the service and I love my products!!

    Sentiment
    • Positive
    Content
    • Delivery Experience
    May 17, 2023
  • Fast delivery and competitive prices

    Fast delivery and competitive prices. No issues faced.

    Sentiment
    • Positive
    Content
    • Delivery Experience
    May 17, 2023
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Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Cult Beauty  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Product Development Specialists, Marketing Strategists, eCommerce Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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