CrowdStrike's Poor Customer Reviews Highlight Major Service Issues
CrowdStrike Review Insight: A Must-Read Analysis
CrowdStrike is facing significant backlash from users, receiving a poor rating of 1.8 out of 5 on Trustpilot. Many reviewers report dissatisfaction with the company's customer service, highlighting rude interactions and unhelpful responses when trying to resolve issues related to their software. Customers have experienced severe technical problems, including system outages and false alerts, which have led to damaging consequences for businesses and individuals alike. Some users commend CrowdStrike's EDR capabilities and protection tools; however, these positive remarks are overshadowed by complaints of incompetence and inadequate support. Concerns regarding the company's hiring practices and potential discrimination have also been raised, indicating deeper issues within the organization. Overall, the reviews reflect a troubling trend that may impact CrowdStrike’s reputation and customer retention.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for CrowdStrike is rated "Poor" with 1.8 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Cybersecurity Analysts, Risk Management Officers, IT Service Managers, Business Strategy Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Content Analysis (1/2)
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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Summaries
SWOT Analysis
Buyer Personas
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