CrowdStrike's Poor Customer Reviews Highlight Major Service Issues
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    • Customer Experience Managers
    • Cybersecurity Analysts
    • Risk Management Officers
    • IT Service Managers
    • Business Strategy Consultants
CrowdStrike's Poor Customer Reviews Highlight Major Service Issues

CrowdStrike Review Insight: A Must-Read Analysis

CrowdStrike is facing significant backlash from users, receiving a poor rating of 1.8 out of 5 on Trustpilot. Many reviewers report dissatisfaction with the company's customer service, highlighting rude interactions and unhelpful responses when trying to resolve issues related to their software. Customers have experienced severe technical problems, including system outages and false alerts, which have led to damaging consequences for businesses and individuals alike. Some users commend CrowdStrike's EDR capabilities and protection tools; however, these positive remarks are overshadowed by complaints of incompetence and inadequate support. Concerns regarding the company's hiring practices and potential discrimination have also been raised, indicating deeper issues within the organization. Overall, the reviews reflect a troubling trend that may impact CrowdStrike’s reputation and customer retention.

Source: Trustpilot Reviews of CrowdStrike is rated "Poor" with 1.8 /

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Customer Feedback Analysis of CrowdStrike is rated "Poor" with 1.8 /

Uncover the truth behind CrowdStrike's low Trustpilot rating with our in-depth customer feedback analysis report.

Custom Date - Jul 10, 2025
Featured Content
  • My Dell gave me the BSOD (LOL).
    Sentiment
    • Negative
    Content
    • User Experience Challenges
    Nov 07, 2024
  • Worst it company in the world
    Sentiment
    • Negative
    Content
    • Product Quality Complaints
    Aug 29, 2024
  • messed up both my travel plans and my…
    Sentiment
    • Negative
    Content
    • User Experience Challenges
    Jul 24, 2024
  • Caused a gloabl outage.
    Sentiment
    • Negative
    Content
    • Global Outage Impact
    Jul 19, 2024
  • Inept
    Sentiment
    • Negative
    Content
    • Product Quality Complaints
    Jul 19, 2024
  • awful company!
    Sentiment
    • Negative
    Content
    • Recruitment Standards
    Jul 19, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-76 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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