CrowdStrike's Poor Customer Reviews Highlight Major Service Issues
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    • Customer Experience Managers
    • Cybersecurity Analysts
    • Risk Management Officers
    • IT Service Managers
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CrowdStrike's Poor Customer Reviews Highlight Major Service Issues

CrowdStrike Review Insight: A Must-Read Analysis

CrowdStrike is facing significant backlash from users, receiving a poor rating of 1.8 out of 5 on Trustpilot. Many reviewers report dissatisfaction with the company's customer service, highlighting rude interactions and unhelpful responses when trying to resolve issues related to their software. Customers have experienced severe technical problems, including system outages and false alerts, which have led to damaging consequences for businesses and individuals alike. Some users commend CrowdStrike's EDR capabilities and protection tools; however, these positive remarks are overshadowed by complaints of incompetence and inadequate support. Concerns regarding the company's hiring practices and potential discrimination have also been raised, indicating deeper issues within the organization. Overall, the reviews reflect a troubling trend that may impact CrowdStrike’s reputation and customer retention.

Source: Trustpilot Reviews of CrowdStrike is rated "Poor" with 1.8 /

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Customer Feedback Analysis of CrowdStrike is rated "Poor" with 1.8 /

Uncover the truth behind CrowdStrike's low Trustpilot rating with our in-depth customer feedback analysis report.

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Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • My Dell gave me the BSOD (LOL).

    I feel... sorry for CrowdStrike. Then again, a company so big cannot make such a mistake.

    Sentiment
    • Negative
    Content
    • User Experience Challenges
    Nov 07, 2024
  • Worst it company in the world

    Worst it company in the world. Avoid. They just lose everyone money.

    Sentiment
    • Negative
    Content
    • Product Quality Complaints
    Aug 29, 2024
  • messed up both my travel plans and my…

    messed up both my travel plans and my workday

    Sentiment
    • Negative
    Content
    • User Experience Challenges
    Jul 24, 2024
  • Caused a gloabl outage.

    Caused a gloabl outage, nothing works anymore.

    Sentiment
    • Negative
    Content
    • Global Outage Impact
    Jul 19, 2024
  • Inept

    Inept, incompetent & today proves it!

    Sentiment
    • Negative
    Content
    • Product Quality Complaints
    Jul 19, 2024
  • awful company!

    awful company!! rude staff, terrible recruiting standards Avoid!!!

    Sentiment
    • Negative
    Content
    • Recruitment Standards
    Jul 19, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-76 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CrowdStrike is rated "Poor" with 1.8 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Cybersecurity Analysts, Risk Management Officers, IT Service Managers, Business Strategy Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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