CreditNinja is praised for its quick, easy, and efficient loan application process, with many customers appreciating the fast response and fund disbursement. The company is commended for its great customer service and understanding during emergencies. However, there were some concerns raised about payment timing issues and high-interest rates. Overall, CreditNinja is recommended for its simplicity, reliability, and helpfulness.
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Easy to apply online and to complete the process. Fast decision and funds were in the bank the next day.
Sentiment
Positive
Content
Easy Application Process
Apr 23, 2024
Credit Ninja was easy to use online and…
Credit Ninja was easy to use online and customer service was exceptional - I will recommend to all my friends
Sentiment
Positive
Content
Excellent Customer Service
Apr 22, 2024
So far the application has been the…
So far the application has been the easiest I have ever had. And they keep the loan payment reasonable...thank you for understanding that people need help
Sentiment
Positive
Content
Financial Understanding
Apr 19, 2024
I had some bad health problems and the…
I had some bad health problems and the staff at Credit Ninja were so very considerate and helpful. It's nice to see that people still care about people . Thank you
Sentiment
Positive
Content
Excellent Customer Service
Apr 19, 2024
The process was fast and easy and they…
The process was fast and easy and they deposited the amount when they said it was going to be deposited
Sentiment
Positive
Content
Fast Funding
Apr 15, 2024
I’ll give it a2 because they helped me…
I’ll give it a2 because they helped me with funds, but no more than that because when I ask for an address to send payment or pay it off the disconnect from chat.
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This page displays purchase options and a preview of the customer feedback analysis report for CreditNinja based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers in Financial Services, Marketing Professionals in Finance, Loan Officers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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