30 reviews between May 19, 2023 and May 24, 2023.
Customers are generally very satisfied with Costco, praising the store's products, prices, and customer service. However, some reviewers had complaints about the app's functionality, specifically with the search feature and the inability to order certain items online. Many also requested a Scan N Go feature similar to Sam's Club. Overall, customers are happy with Costco and its app, but there is room for improvement.
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30 reviews between May 19, 2023 and May 24, 2023.
I have always had great service from Costco.
I ordered windshield wiper blades and Microsoft office 360 subscription, and it was so easy just a few clicks and off we go
I get to order from home and if clothes donât fit, I can return to the nearest Costco, no problem!
Good app but missing few features like if product is online only or also available in stores. Search option is not accurate.
Costco app is extremely helpful from finding a product, add to cart and checkout process. Saves time and effortless shopping!!
Our family love Costco a lot, we go to the Costco every week. I order a lots of staffs online too which include Costco travel.
I love the new feature that lets me enter a store with a digital card. All my receipts are available in the app always.
Enhancement request: Add Costco membership card to Apple wallet. This will make app have five stars.
Navigation to gas prices is impossible to do. For Costco gas stations in my county. There is no easy to follow instructions.
Iâm always happy with the great customer support & service; has been more than 20 years of business.
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30 reviews between May 25, 2023 and Nov 21, 2023.
This app is easy to use and has made dealing with business on my phone easier! However, it erases your edits upon saving, making it frustrating to use. The app crashes after editing and won't save anything. The system needs an update to fix the issue. The app also demands to store all documents on iCloud, which is a privacy concern. The developers need to address these issues to improve the app.
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