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Copy.ai Reviews: Customers Express Disappointment with the AI Writing Tool

Copy.ai Reviews: Customers Express Disappointment with the AI Writing Tool

35 reviews between Jun 01, 2022 and Jun 30, 2023.

Copy.ai reviews: Customers express disappointment with the AI writing tool

copy.ai 
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35 reviews between Jun 01, 2022 and Jun 30, 2023.

Jun 01, 2022 - Jun 30, 2023
  • Experiencia Decepcionante...

    No me gusto nada la experiencia, el resultado no es gran cosa y luego de unas pocas pruebas, deja de funcionar.No se como pretenden que use esto de esta forma, si ni siquiera puedo probar todas las opciones. Una decepcion total.

    Sentiment
    • Negative
    Content
    • Limited Features
    Jun 30, 2023
  • Copy.ai withdraws money from customer…

    Copy.ai withdraws money from customer bank cards without paying for payment. They withdrew money from my card in 4 months. For these 4 months I did not use the service. All my arguments were discarded and they do not go to the dialogue. There are evidence of my payments.

    Sentiment
    • Negative
    Content
    • Billing Issues
    May 05, 2023
  • Impossible d'essayer pour savoir si c'est utile…

    Impossible d'essayer pour savoir si c'est utile réellement, quelles sont les possibilités réelles, car que 2000 mots par mois gratuits, à 66 mots par jour sur 30 jours, je n'ai pas besoin du tout de ce logiciel pour rédiger un texte, comme mon avis sur trustpilot.A lire les caractéristiques c'est pour les ignares incapables d'écrire quoi que ce soit.On ne sait même pas si cela marche en Français, car ce site ne donne pas la moindre information en français alors que mon browser indique que je suis français avec d'autres sites US ou Irlandais qui me répondent avec des textes en français.Donc trop cher, 432€ par an, car je risque de payer pour presque rien et donc je ne peux même pas essayer.Même la démo est trop compliquée, une fois par semaine, qu'après inscription, qui me fait fuir, car ressemble plus à un piège qu'à un système utile.Pas convaincant avec démonstration claire immédiate, en français, car chaque langue a ses règles complexes qui vont échapper à cette AI, en faisant même rire après avoir payé 432€ par an, comme pour "free Marketing Generator".

    Sentiment
    • Negative
    Content
    • Limited Features
    Apr 18, 2023
  • They promise unlimmited access to GPT…

    They promise unlimmited access to GPT 4, however, they give you GPT 4 for around five minutes before it drops to GPT 3, its a scam, do not fall for it!

    Sentiment
    • Negative
    Content
    • Unreliable AI
    Apr 10, 2023
  • Avoid at all costs - Scammers

    Would give 0 starts if i could. Terrible experience. Firstly, it doesn't work properly, very slow and most of the time doesn't even makes sense. I cancelled months ago and recieved an offer (40% off I believe) so I decided to take the offer and give it another go. Regretted it since. I never got my pro subscription back but was still being charged for premium subscription for 3 months. Contacted customer service. nothing has been done. They now gave me 2 months for free and said its a max they can do. But where is the 3rd month gone? Either ways I do not want the subscription anymore. I was told they cannot offer refund. Its the type of company that will be first to take your money but never provide the service. Since August, I am still fighting for it. Nothing is getting sorted and I am not getting ignored. Contacted my bank and waiting for a reply. Hoping my bank will help me and give me my money back. Do not waste time and money. It's not worth it.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Feb 21, 2023
    • I was disappointed with my experience…

      I was disappointed with my experience using Copy.ai. The AI-generated content was of poor quality and did not accurately reflect the tone or message I had requested. Additionally, the platform was difficult to navigate and I had trouble finding the right settings to customize my content. Overall, I would not recommend Copy.ai to others looking for professional or high-quality writing assistance.

      Sentiment
      • Negative
      Content
      • Inaccurate Content
      Jan 25, 2023
    • Generate Gibberish Content

      It was the worst experience. The tool is useless, and it generates gibberish. Don't use it.

      Sentiment
      • Negative
      Content
      • Unreliable AI
      Jan 21, 2023
    • worst company to opt for

      The worst company to opt for when it comes to AI content. Their system is broken, worst AI with no outcome. Have been their paid user for about a week and decided to quit already.

      Sentiment
      • Negative
      Content
      • Unreliable AI
      Jan 11, 2023
    • If you want the worst copy with…

      If you want the worst copy with erroneous information (that will get you in trouble if you dare to publish it), then Copy.ai just might be your bag.I have used it many times to just get copy ideas, and the info it spits out doesn't even close to being accurate. Use at your own peril. For example, I was writing some copy about Elon Musk and Twitter. Every piece of copy that Copy.ai churned out kept referencing Musk as just another user--completely ignoring the fact that Musk OWNS the company.

      Sentiment
      • Negative
      Content
      • Inaccurate Content
      Dec 20, 2022
    • Customer support does not exist

      The app itself work greate but the support is non existent. I signed up for $29 at 40% for 12 months and 1million words now all of asuden my subscription has been changed to $49 for unlimited words. How can you just change the subscription fee after signing up? Have been trying to contact support for days now.

      Sentiment
      • Negative
      Content
      • Billing Issues
      Dec 12, 2022
    • Customer service is disaster. The app didn't work properly

      The copy.ai customer service is disaster. They had some technical issues taking a few days last month and as a premium user, I was contacting them several times to cancel my subscription and return the payment back as I wasn't even able to login into my account, not just use their service.They didn't reply at all. They don't care. I found a different and much more useful and better AI service. Don't waste the time with them!

      Sentiment
      • Negative
      Content
      • Poor Customer Service
      Nov 29, 2022
    • Bad quality control and customer care delivery…

      Copy Ai is a brilliant tool to help you write and generate ideas. I signed up for a year $420 and worked on the software for 2 days. This is my 3rd day and they say I need to pay $39 to upgrade. I've flipped my lid and wrote several emails telling them I have a year subscription. There was an automated response that says oops you've used up your words. Have you ever heard of anything so ridiculous?

      Sentiment
      • Negative
      Content
      • Billing Issues
      Nov 26, 2022
    • I accidentally bought the yearly…

      I accidentally bought the yearly version instead of the monthly version 2 days ago. Ive sent numerous reply submissions havent heard back from anybody and am very frustrated about this. I need a refund immediately and am entitled to one according to there terms of services and very tired of not hearing back from anyone

      Sentiment
      • Negative
      Content
      • Billing Issues
      Nov 14, 2022
    • I can't begin to express how much I…

      I can't begin to express how much I love this app. As the author and publisher of over 40 blogs for the past 20 years, it is an absolute God send to me. As a very non-techy kind of guy it was a breeze to navigate so extra points for UX

      Sentiment
      • Positive
      Content
      • Ease of Use
      Oct 31, 2022
    • Sin plan ilimitado es muy caro. No merece la pena

      Con el plan ilimitado de antes todo calidad-precio era perfecto pero ahora es muy caro. 100k palabras por 99$. Si le das a generar texto freestyle te genera 3 outputs con unas 400 palabras en total (0.40$) y todo eso por un párrafo que no sabes si te va a valer. Los créditos se consumen super rápido. AL final sale muy caro.

      Sentiment
      • Negative
      Content
      • Limited Features
      Sep 15, 2022
    • It's a great product but has a very bad…

      It's a great product but has a very bad team. Every other day it will stop working and the support team (including the founder, Chris Lu) has absolutely no idea about what's going on. They would just shamelessly blame this reason or that. Many times, (and they call it "accidentally") they ship bugs directly to the production. Seriously? Either they have ZERO skills for managing software or they're just irresponsible.

      Sentiment
      • Negative
      Content
      • Unreliable AI
      Aug 15, 2022
    • One of The best AI writer

      One of the best AI writers. Although I think more languages can be added. Asides from that it is brilliant.

      Sentiment
      • Positive
      Content
      • Limited Features
      Jul 21, 2022
    • Copy.ai is worth the purchase

      Copy.ai is worth the purchase! I use it for work and for my personal business. The application helps me organize projects and move them to production more quickly.

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jul 04, 2022
    • I must Write a review about Copy.ai

      I must Write a review about Copy.ai. I am using Copy.ai from past one month and very satisfied with the performance. The only Flaw I found that I cannot create content as per SEO optimized. 2 days ago I stumbled upon a parallel website RYTR.me- they claimed that they are much superior than the Performance of Copy.ai, aslo their content are SEO friendly. Trusting on their words I subscribed one month UNLIMITED PLAN of Rytr.me. Believe me, They are nowwhere nearer to copy.ai. The content generation quality are far far better in copy.ai. I tried to generate content several content side by side in the both platform and in all case copy.ai was always ahead. having a great regret to pay for the subscription fees to RYTR, i cancelled my subscription immediately. I am very very happy with the performance of COPY.AI , only would like to suggest about the inclusion of SEO friendly options at the time of content generation.Once again, Thanks for the quality service and keep improving.

      Sentiment
      • Positive
      Content
      • SEO Optimization
      Jun 23, 2022
    • The has helped me get quick messages…

      The has helped me get quick messages out to my social media however the copy isn't always straight forward and tends to go off mark so a lot of rewrites and corrections.

      Sentiment
      • Positive
      Content
      • Inaccurate Content
      Jun 14, 2022
    • Better than Jarvis

      I've tried several AI writers – Jarvis, WordHero, Writecream – but none of them even come close to Copy.AI. Great solution, worth every $$$. Looking forward to trying future new features (hopefully, more SEO support!).

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 13, 2022
    • This is the worst AI tool that I ever…

      This is the worst AI tool that I ever used. They will say that Pro plan have unlimited credits and after some usage, they will limit us. They are just cheaters. I’m no longer going to renew it

      Sentiment
      • Negative
      Content
      • Billing Issues
      Jun 08, 2022
    • Super helpful

      Super helpful! Nice inspo for new posts and always helps me figure out what to write. Love it!

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 07, 2022
    • I use Copy.ai just about everyday!

      I use Copy.ai just about everyday!An absolute must in my arsenal of online tools.

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 07, 2022
    • I have Copy Ai for a week

      I have Copy Ai for a week, but I love it.I see that more people read my post so thank you for that!I'm looking forward to what I will bring more.

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 07, 2022
    • Love copy.ai

      Love copy.aiMake my life easier, I used it for social media posts and email copies. I just wish I don't need to pay an extra fee for another seat. But I love it overall!!

      Sentiment
      • Positive
      Content
      • Billing Issues
      Jun 07, 2022
    • Amazing

      Amazing for social media managers :))))

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 07, 2022
    • In a world which expects revamp and new…

      In a world which expects revamp and new content on your web site every day, Copy.ai is a very effective tool that helps do that with ease.

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 06, 2022
    • Incredibly intuitive and readable

      Incredibly intuitive and readable. My favourite AI software.

      Sentiment
      • Positive
      Content
      • Limited Features
      Jun 06, 2022
    • App is soo helpful

      App is so helpful

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 05, 2022
    • Thank you for the "custom template"

      Thank you for the "custom template". This speed up the process. The app is good but not great at this point. It generates results based on how you input suggestions.Good for the starter. The app is improving day by day and making it much easier to use. But don't rely on any AI. Treat them as a brainstorming tool or when you have a workload. Humans are and always be better than machines. Also, google understand people are using AI to create things, and they are making significant efforts toward catching the issue. So, use AIs wisely. They can be our friends and enemy at the same time.

      Sentiment
      • Positive
      Content
      • Limited Features
      Jun 04, 2022
    • Absolutely Love it !

      Love it so far. I voted four instead of five to motivate it to get even better. Great product!

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 03, 2022
    • Awesome for our blog strategy

      Copy.ai is fantastic for our blog strategy. It help us improving our time to write our blog articles. In addition we are more accurate for some topics as the AI engine is suggesting us good ideas and good sentences.

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 03, 2022
    • Copy.ai has been an amazing help

      Copy.ai has been an amazing help. It is really one of a kind. The 100 units a month are never really enough, so I had to pay for a whole month of unlimited units. Sadly it will soon expire and I'll return to my 10 a month. It is really an amazing experience

      Sentiment
      • Positive
      Content
      • Billing Issues
      Jun 02, 2022
    • Great service

      Great service! I don’t know how I was functioning without it so far, it’s very simple to use and has increased my businesses productivity with our content creation.

      Sentiment
      • Positive
      Content
      • Productivity Enhancement
      Jun 01, 2022

Sentiment Analysis

  • Positive(19)
    54%
  • Negative(16)
    46%
  • None(0)
    0%
8 Net Promoter
Score

Popular Topics

  • Productivity Enhancement(11)
    31%
  • Billing Issues(7)
    20%
  • Limited Features(6)
    17%
  • Unreliable AI(4)
    11%
  • Inaccurate Content(3)
    9%
  • Poor Customer Service(2)
    6%
  • Ease of Use(1)
    3%
  • SEO Optimization(1)
    3%

Languages

  • English(32)
    91%
  • Spanish(2)
    6%
  • French(1)
    3%

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