Audible User Feedback Analysis
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    • Customer Experience Specialists
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Audible User Feedback Analysis

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Mixed opinions are evident among users of Audible, with praise for the app's quality and functionality alongside complaints about high prices, lack of Turkish support, and billing issues. While some highlight the convenience of listening to books anywhere, others criticize the cost and suggest improvements like language learning features and better customer service. The app's reliability and immersive experience receive positive feedback, but concerns about pricing and unexpected charges persist.

Source: Google Play Reviews of Audible

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Customer Feedback Analysis of Audible

Uncover insights from the Audible User Feedback Analysis report. Discover what users love and where improvements are needed.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • I was trying audible for free and cancelled it, yesterday 25-november it charged me 22$ for no reason I don't know how it happened my membership would charge on 14th of every month and I couldn't find any customer support chat or mail on internet. I'm just a student in Turkey 22$ is too much for me. Friends, even don't try free trials, It's a trap to charge you. Amazon audible team, god dams you, your employees, board members and all of you for this kind of policy (stealing people's money)

    Sentiment
    • Negative
    Content
    • Billing Issues
    Nov 26, 2022

  • My eyes get the rest they need plus I can "read" my book in traffic.

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 15, 2022

  • Hooked on this for a few years now. Nothing like snuggling up with a cup coffee and listening to a good book! And getting lost in a great story on my commute orout on walk enjoying the scenery.

    Sentiment
    • Positive
    Content
    • Content Quality
    Oct 04, 2021

  • Her yerde rahatça kitap dinleyebiliyorsunuz. On numara 5 yÄąldÄąz

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 21, 2021

  • GĂźzel ama tĂźrkçe desteği yok ve tĂźrkiye için çok pahalÄą.

    Sentiment
    • Positive
    Content
    • Subscription and Pricing
    Aug 07, 2021

  • Ne biçim bir sisteminiz var. Keşke hesabÄąm gerçekten çalÄąnaydÄą da kitleseydiniz, kendi hesabÄąmÄąn hÄąrsÄązÄą oldum 24 saat geçti açĹlmÄąyor da silinmiyor da.... BĂśyle müşteri kaybediyorsunuz işte.

    Sentiment
    • Negative
    Content
    • Billing Issues
    Jul 30, 2021
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Sentiment Analysis (limited preview)
20 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Audible based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, Digital Marketers, Content Strategists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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