Audible App Review Summary: Varied Content with Technical Challenges
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Audible App Review Summary: Varied Content with Technical Challenges

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Audible: Audio Entertainment app receives mixed reviews with praise for its content variety and convenience but criticism for bugs, payment structure, and app functionality issues. Users appreciate the wide selection of books, the podcast feature, and the ability to listen while doing other activities. However, complaints include problems with credits, narrators, app freezing, and frequent re-downloads. Some users express frustration with the need to purchase additional credits for certain books and cite issues with connectivity and update reliability.

Source: Google Play Reviews of Audible: Audio Entertainment

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Customer Feedback Analysis of Audible: Audio Entertainment

Insightful Audible app review summary, covering content variety, technical issues, and user feedback. Essential for stakeholders.

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Custom Date - Dec 25, 2024
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  • Great selection of books. Annoying that some series have books that require a credit so you can't get through a whole series in one go unless to buy extra credits.

    Sentiment
    • Positive
    Content
    • Book Selection and Credits
    Jun 13, 2024

  • I enjoy this app. It makes getting through a long workday feel shorter. The additional 1 credit per month with your subscription is great! It just means I have an insanely large wishlist. In fact, if I have any complaint, it's that I only get 1 credit per month. I can buy 3 credits at a time, but my TBL would be as long as my TBR is. I'll listen to what I have first, though, and maybe I'll have a couple saved up. I also love that I can link audible to my amazon. And I love the podcast feature

    Sentiment
    • Positive
    Content
    • Subscription Plans
    Jun 13, 2024

  • Very useful app for audio books. Always try the sample sound, as some readers are much easier to listen to than others. Great that you can speed up or slow down the reading.

    Sentiment
    • Positive
    Content
    • User Experience and Interface
    Jun 13, 2024

  • Took my credits wouldn't use again

    Sentiment
    • Negative
    Content
    • Customer Service
    Jun 13, 2024

  • Easy to use and great sound quality

    Sentiment
    • Positive
    Content
    • Sound Quality
    Jun 13, 2024

  • Love audible. great selections .

    Sentiment
    • Positive
    Content
    • Content Quality
    Jun 13, 2024
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Sentiment Analysis (limited preview)
53 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Audible: Audio Entertainment based on online reviews collected from Google Play. The analysis helps Digital Marketing Professionals, Product Managers, Customer Experience Strategists, Audio Content Creators, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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