30 reviews between Jan 01, 2022 and Nov 01, 2023.
Novotel Rotterdam Brainpark: Convenient location near the highway and city center with spacious but outdated rooms. Mixed reviews on staff friendliness and service. Breakfast is good but restaurant needs refurbishment. Some issues with cleanliness and maintenance, including mold in rooms. Overall, a decent option for business travelers and families.Novotel Rotterdam Brainpark
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30 reviews between Jan 01, 2022 and Nov 01, 2023.
Good clean hotel that seems to have had the room recently refurbished. Some further refurbishments in progress and I hope they get to the restaurant eventually as that has become tired. Breakfast is fine, quite automated and characterless but adequate. All staff friendly and efficient.
Hotel service is below any standards. Front desk Staff and Restaurant Staff have always a bad mood, looks like you are asking for huge favor to even buy water at recepction or have a steak at the restaurant. Wifi is weak and slow, elevators are also very slow. It’s basically just a good bed to sleep and a regular shower.
a very bad hotel. The staff has no respect especially the Indian lady in reception, they took the sofa blanket from my room without any promotion, I do not advise anyone to stay in this hotel, defiantly I will not come again.
This is our preferred hotel in Rotterdam. Breakfast is amazing for the whole family: many healthy choices ! The hotel is located near a free park & ride; which allows you to be in the city center quickly. Unfortunately, you have to pay now for the parking (post covid measure)
The facilities there are so old, carpet looks super dirty in the room. Bedding -especially the pillows are very uncomfortable-feels like many small cotton balls inside, they are worn out. The reception who checked in for us I was not friendly at all, no smile, we stayed 3 nights, every time I passed by and met her, she was always with cold faces.
Comfortable and good sized room, good choice for breakfast and reasonably priced restaurant for dinner. Helpful and pleasant staff. Well located close to the motorway in university/business park location. Car park is payable.
The reception manager (only one not wearing a uniform) was rather unhelpful. Asked for a quiet room and could not care less, didn't even try to move me. Staff in general not welcoming. Typical Dutch service ie "take it or leave it". Only exception was at breakfast were I got great food allergy service.
I stayed at the novotel for 8 nights. Rooms are ok but the staff are so rude and ignorant. Breakfast is 20 euro and insnt worrh it can't even do a fried egg or mushrooms even tho they are on the picture. I would not stay here again
Good service and quality. Perfect location not far from the centrum that can be reach via the metro 5 minutes walk from the hotel. Close to Rotterdam Eramus university. Hotel service and attention excellent.
We are a family of three and were the second time in this nice hotel. It is not only that the rooms are great and the hotel is ideally located for a trip to Rotterdam, it is the people! There are always smiles, space for talks and a great understanding of hospitality and generousness. We will soon come back. Thank you!
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20 reviews between Dec 01, 2017 and May 01, 2023.
Hotel De Molenhoek offers a comfortable stay with friendly staff and good food. The rooms are clean and equipped with basic amenities. The location is great for visiting nearby attractions and shopping in Germany. However, some guests have reported issues with room temperature and noise from the road.
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