Zalo App Criticized for Poor User Experience
  • 100 users bookmarked
  • Who is this report for?
    • Mobile App Developers
    • Product Managers
    • User Experience Designers
    • Market Researchers
    • Customer Support Specialists
Zalo App Criticized for Poor User Experience

Comprehensive Zalo App Feedback Analysis Report

Zalo app is criticized for its poor user experience, including slow onboarding process, login issues, and unresponsive support. The app also consumes a significant amount of storage space and lacks data backup and account support. Users complain about the app stealing information, incorrect translations, and limited functionality. Despite being popular in Vietnam, Zalo is considered a low-quality messaging app. The review also mentions the need for multiple device login and better data synchronization. Overall, Zalo app needs improvements in various areas to provide a better user experience.

Source: Google Play Reviews of Zalo - Apps on Google Play

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Zalo - Apps on Google Play

Unlock insights into Zalo app's user experience flaws with our in-depth analysis report. Essential for app improvement.

Export
Custom Date - Jan 11, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • Mỗi lần cài lại máy là mất hết tin nhắn! Chưa bao giờ dùng cái ứng dụng nào dốt như cái zalo này! Đã cho ngta 1 GB dung lượng cloud thì tự đồng bộ tin nhắn vào 1GB đó đi còn xoá hết dữ liệu của ngta, chịu luôn! Ngu vừa thôi các bố trẻ ạ

    Sentiment
    • Negative
    Content
    • Data Synchronization
    Jan 07, 2024

  • Please allow logging in multiple phones. Many are using multiple devices. If security is an issue, let the users manage and be responsible on that part. Zalo is a sophisticated app, the users are sophisticated techy/smart enough if they can use Zalo.

    Sentiment
    • Positive
    Content
    • User Experience
    Jan 05, 2024

  • Vào tìm toàn báo chưa tai đc danhves Dcssxx v Lkmlnk By josách.

    Sentiment
    • None
    Content
    • User Experience
    Jan 01, 2024

  • Uses 750mb of storage for no reason 100% TRASH

    Sentiment
    • Negative
    Content
    • Storage Usage
    Dec 31, 2023

  • Ba mẹ mình khá lớn tuổi nên mình thường phải chỉnh font chữ to lên. Nhưng cỡ chữ lớn nhất trrong zalo lại bé hơn cỡ chữ hệ thống rất nhiều. Thứ 2 là screen của Zalo cũng không theo screen zoom của hệ thống, để max hệ thống rồi nhưng zalo vẫn bé như cũ. Dev có thể cho zalo follow hệ thống được không

    Sentiment
    • Positive
    Content
    • Font and Screen Size
    Dec 29, 2023

  • Zalo only support login 1 one mobile or tablet device and dont support auto sync message when install on new device.

    Sentiment
    • Negative
    Content
    • Data Synchronization
    Dec 29, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
-30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
23 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Explore In-depth WhatsApp User Feedback Analysis
    Google Play Reviews 70
  2. Uncover Insights from 土銀行動銀行 App Feedback Analysis
    App Store Reviews 71
  3. Unveil the User Feedback on CoverMe App - A Comprehensive Report
    Google Play Reviews 67
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Zalo - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Market Researchers, Customer Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.