MentalUP - Kids Learning Games: User Feedback Analysis
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Comprehensive User Feedback Report for MentalUP App

MentalUP - Kids Learning Games: User Feedback Analysis

The online reviews for 'MentalUP - Kids Learning Games' highlight recurring issues with the app not opening, error messages such as '0001' and '0010,' and difficulties accessing the content despite paid memberships. Users express frustration over technical glitches, app freezing during loading screens, and a lack of responsiveness from customer support. While some praise the educational value and engaging gameplay, others question the value of the premium subscription due to persistent access problems. Overall, there are concerns about the app's functionality, especially for paying users seeking uninterrupted learning experiences.

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  • Product Managers
  • UX/UI Designers
  • Customer Support Managers
  • Educational Technologists

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Custom Date - Oct 06, 2024
Featured Content
  • Hatalı

    Programa girişte çoğu zaman takılıyor. Oyun yüklenmiyor. Aboneliğimi kullanamıyorum. Bazen oyunlardan sonra da takılıyor.

    Sentiment
    • Negative
    Content
    • App Loading Error
    Apr 21, 2024
  • Açılmıyor!

    Son günlerde uygulama açılmıyor. Paralı üye olmama rağmen kızım oynayamıyor!!!

    Sentiment
    • Negative
    Content
    • Subscription Issue
    Apr 21, 2024
  • Para

    Oyundaki çok şey paralı her şey para mı

    Sentiment
    • Negative
    Content
    • Game Content and Quality
    Apr 21, 2024
  • Uygulama açılmıyor

    Aboneliği satın aldık önce kod hatası verdi şimdi de hiç açılmıyor acil ilgilenilmesi gerek

    Sentiment
    • Negative
    Content
    • Technical Support
    Apr 21, 2024
  • Açılmıyor

    Yıllık premium üyelik satın aldım uygulama birkaç gündür açılmıyor " yükleniyor "ekranında kalıyor

    Sentiment
    • Negative
    Content
    • Subscription Issue
    Apr 21, 2024
  • Bağlantı problemi

    Program 2 gündür açılmıyor sürekli internet hatası veriyor. Yıllık üye olduktan sonra bu problem ortaya çıkmaya başladı. Ne zaman çözülecek bu problem ?

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 20, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for MentalUP - Kids Learning Games based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, UX/UI Designers, Customer Support Managers, Educational Technologists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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