Hamiltons Doors and Floors Online Reviews Analysis
Comprehensive Review Analysis of Hamiltons Doors & Floors
Hamiltons Doors and Floors receives mixed feedback, with customers praising the product quality, knowledge of staff, and prompt delivery, but some express concerns over communication, delivery fees, and return policies. Positive reviews highlight the competitive pricing, helpful customer service, and extensive product range, especially in wooden flooring. However, negative feedback includes issues with unresponsiveness, missing discounts, and delivery mishaps, leading to cancellations and frustrations.
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Paid for a sample that they never sent - I have tried to contact them multiple times without any luck. AVOID!
Sentiment
Negative
Content
Sample Request and Refund Issue
May 03, 2023
Very satisfied customer
We have ordered wood for our floors for the third time now - that alone shows, how satisfied we are with the service and price as a returning customer. Very reliable and good communication!
Sentiment
Positive
Content
Product Quality and Range
Oct 07, 2022
Great Service
Great Service. They sourced exactly what I wanted. Nothing too much trouble. Best bit was the response time to any query was so fast. Highly recommended. Thank you Craig.
Sentiment
Positive
Content
Customer Service and Communication
May 18, 2022
Great product and excellent service
Great product and excellent service. Always responsive and courteous. A pleasure to work with! Would recommend to anyone.
Sentiment
Positive
Content
Customer Service and Communication
Jan 14, 2022
Great service.
Excellent efficient and prompt service. Staff hard working and cheerful, did a great job.
Sentiment
Positive
Content
Professionalism and Expertise
Dec 20, 2021
Amazing flooring
Amazing flooring. Went with the Khars Oak Cemento, looks absolutely brilliant. Jordan was excellent, delivery stress free and all from a local company. Would highly recommend.
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This page displays purchase options and a preview of the customer feedback analysis report for Hamiltons Doors And Floors based on online reviews collected from Trustpilot. The analysis helps Retail Store Managers, Customer Service Trainers, Supply Chain Analysts, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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