Hamiltons Doors and Floors Online Reviews Analysis
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Comprehensive Review Analysis of Hamiltons Doors & Floors

Hamiltons Doors and Floors Online Reviews Analysis

Hamiltons Doors and Floors receives mixed feedback, with customers praising the product quality, knowledge of staff, and prompt delivery, but some express concerns over communication, delivery fees, and return policies. Positive reviews highlight the competitive pricing, helpful customer service, and extensive product range, especially in wooden flooring. However, negative feedback includes issues with unresponsiveness, missing discounts, and delivery mishaps, leading to cancellations and frustrations.

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Custom Date - Jul 17, 2024
Featured Content
  • Didn't send samples or respond to emails - AVOID!

    Paid for a sample that they never sent - I have tried to contact them multiple times without any luck. AVOID!

    Sentiment
    • Negative
    Content
    • Sample Request and Refund Issue
    May 03, 2023
  • Very satisfied customer

    We have ordered wood for our floors for the third time now - that alone shows, how satisfied we are with the service and price as a returning customer. Very reliable and good communication!

    Sentiment
    • Positive
    Content
    • Product Quality and Range
    Oct 07, 2022
  • Great Service

    Great Service. They sourced exactly what I wanted. Nothing too much trouble. Best bit was the response time to any query was so fast. Highly recommended. Thank you Craig.

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    May 18, 2022
  • Great product and excellent service

    Great product and excellent service. Always responsive and courteous. A pleasure to work with! Would recommend to anyone.

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Jan 14, 2022
  • Great service.

    Excellent efficient and prompt service. Staff hard working and cheerful, did a great job.

    Sentiment
    • Positive
    Content
    • Professionalism and Expertise
    Dec 20, 2021
  • Amazing flooring

    Amazing flooring. Went with the Khars Oak Cemento, looks absolutely brilliant. Jordan was excellent, delivery stress free and all from a local company. Would highly recommend.

    Sentiment
    • Positive
    Content
    • Product Quality and Range
    Dec 01, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
64 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Hamiltons Doors And Floors  based on online reviews collected from Trustpilot. The analysis helps Retail Store Managers, Customer Service Trainers, Supply Chain Analysts, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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