Remodelmate Customer Reviews Analysis
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Comprehensive Remodelmate Review Analysis Report

Remodelmate Customer Reviews Analysis

Remodelmate receives mixed reviews from customers, with some praising the professionalism, communication, and quality of work, while others express dissatisfaction with budget discrepancies, miscommunications, and subpar outcomes. Common themes include seamless online processes, helpful staff, and varied project outcomes. Despite challenges like unexpected costs and delays, the company's strong customer service and ability to address issues stand out. Customers appreciate the convenience, reliability, and efficiency in completing renovation projects.

Best for
  • Renovation Consultants
  • Construction Project Managers
  • Customer Experience Managers
  • Interior Designers
  • Real Estate Developers

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Custom Date - Sep 08, 2024
Featured Content
  • Highly Recommend

    Remodelmate stood out because of their excellent customer service. They were responsive to our questions and helpful in walking us through the process. We had full trust in them to deliver an excellent final product, which they did. Highly recommend.

    Sentiment
    • Positive
    Content
    • Communication and Customer Service
    Apr 12, 2023
  • The Extra Mile...

    The remodelmate team consistently goes the extra mile to satisfy their customers. My project had tight deadlines and we worked together to keep everything on track. The installer's finish work was high quality and no details were left undone!

    Sentiment
    • Positive
    Content
    • Communication and Customer Service
    Apr 21, 2021
  • I had an amazing experience using…

    I had an amazing experience using Remodelmate. Their staff was able to find me a high quality contractor to conduct the home improvement work that I needed done. The payment process was very easy and convenient as well. l will most definitely be using them again!

    Sentiment
    • Positive
    Content
    • Ease of Process
    Dec 29, 2020
  • Work was completed on time

    Work was completed on time, within my budget, and without fuss. Will continue to do work with you guys.

    Sentiment
    • Positive
    Content
    • Completion Time and Schedule
    Dec 28, 2020
  • 1st Floor Reno

    Overall project was done well and on schedule. The workmanship could have been a little neater in a couple of small areas. However, we were pleased with the process, level of communication, and management of the project by remodelmate.

    Sentiment
    • Positive
    Content
    • Quality of Work
    Dec 19, 2020
  • Quality Service

    Thank you Remodelmate for quick and quality service. We were connected with reliable contractor who helped get our renovations done flawlessly. I cannot recommend Remodelmate enough!!!

    Sentiment
    • Positive
    Content
    • Communication and Customer Service
    Dec 09, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
68 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Remodelmate  based on online reviews collected from Trustpilot. The analysis helps Renovation Consultants, Construction Project Managers, Customer Experience Managers, Interior Designers, Real Estate Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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