Remodelmate receives mixed reviews from customers, with some praising the professionalism, communication, and quality of work, while others express dissatisfaction with budget discrepancies, miscommunications, and subpar outcomes. Common themes include seamless online processes, helpful staff, and varied project outcomes. Despite challenges like unexpected costs and delays, the company's strong customer service and ability to address issues stand out. Customers appreciate the convenience, reliability, and efficiency in completing renovation projects.
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Remodelmate stood out because of their excellent customer service. They were responsive to our questions and helpful in walking us through the process. We had full trust in them to deliver an excellent final product, which they did. Highly recommend.
Sentiment
Positive
Content
Communication and Customer Service
Apr 12, 2023
The Extra Mile...
The remodelmate team consistently goes the extra mile to satisfy their customers. My project had tight deadlines and we worked together to keep everything on track. The installer's finish work was high quality and no details were left undone!
Sentiment
Positive
Content
Communication and Customer Service
Apr 21, 2021
I had an amazing experience using…
I had an amazing experience using Remodelmate. Their staff was able to find me a high quality contractor to conduct the home improvement work that I needed done. The payment process was very easy and convenient as well. l will most definitely be using them again!
Sentiment
Positive
Content
Ease of Process
Dec 29, 2020
Work was completed on time
Work was completed on time, within my budget, and without fuss. Will continue to do work with you guys.
Sentiment
Positive
Content
Completion Time and Schedule
Dec 28, 2020
1st Floor Reno
Overall project was done well and on schedule. The workmanship could have been a little neater in a couple of small areas. However, we were pleased with the process, level of communication, and management of the project by remodelmate.
Sentiment
Positive
Content
Quality of Work
Dec 19, 2020
Quality Service
Thank you Remodelmate for quick and quality service. We were connected with reliable contractor who helped get our renovations done flawlessly. I cannot recommend Remodelmate enough!!!
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Remodelmate based on online reviews collected from Trustpilot. The analysis helps Renovation Consultants, Construction Project Managers, Customer Experience Managers, Interior Designers, Real Estate Developers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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