Executive Summary of Noom Weight Loss App Reviews
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Executive Summary of Noom Weight Loss App Reviews

Comprehensive Noom App Review Analysis: Insights & Impacts

The Noom app offers a structured program for weight loss, emphasizing psychology and food education. Users report significant weight loss successes and appreciate the motivational aspects and daily lessons. However, numerous reviews highlight technical issues, such as syncing problems and a lack of customer support, leading to frustration. Users also express dissatisfaction with unexpected charges, subscription difficulties, and a perceived lack of transparency from the company. While many found the app helpful in altering their eating habits, some criticized its high cost and questioned the effectiveness of its food tracking features. Overall, experiences with Noom vary widely, with many praising its potential but equally noting substantial flaws.

Source: App Store Reviews of Noom Weight Loss, Food Tracker

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Customer Feedback Analysis of Noom Weight Loss, Food Tracker

Unlock insights from Noom Weight Loss App reviews, covering app functionality to user satisfaction and weight loss success.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Real Help

    The Noom app breaks everything down. This is real help. Not a fad. Not hype.

    Sentiment
    • Positive
    Content
    • Motivational Content
    Dec 08, 2024
  • app won’t even open

    i paid $179 for a 6 month plan only for the app not to open. i’ve deleted and re downloaded it 3 times and it still won’t open.

    Sentiment
    • Negative
    Content
    • App Functionality
    Dec 02, 2024
  • Doesn’t always work well

    I’ve lost almost 40 pounds, so the program works. But, there are often technical issues that aren’t easily resolved.

    Sentiment
    • Negative
    Content
    • Weight Loss Success
    Nov 26, 2024
  • Subscription

    They renew without reminding you.

    Update: I did reach out to the company and they responded quickly and appropriate.

    Sentiment
    • Positive
    Content
    • Subscription Issues
    Nov 26, 2024
  • Impossible to cancel subscription

    Good luck trying to cancel your subscription. They purposely make it impossible. Worst mistake ever downloading this app.

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Nov 26, 2024
  • Great service but buggy app

    Noom is a great resource for supporting your intentions to get healthier.

    I’m giving it 4 stars because the app has continued to be buggy for me since I rejoined in September 2024.

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 25, 2024
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Sentiment Analysis (limited preview)
-23 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Noom Weight Loss, Food Tracker based on online reviews collected from App Store. The analysis helps Digital Product Managers, User Experience Designers, Customer Service Executives, Marketing Analysts, Health and Wellness Coaches to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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