Mixed Reviews for Maev Raw Dog Food on Trustpilot
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Mixed Reviews for Maev Raw Dog Food on Trustpilot

Maev raw dog food receives mixed reviews on Trustpilot. Positive comments highlight improved energy levels, coat quality, and overall health in dogs. Customers appreciate the convenience of the product, lack of freezing, and simple feeding process. However, negative feedback mentions issues with subscription management, delivery problems, and concerns about ingredient transparency. Some users report allergies or reactions in their pets. Customer service experiences vary, with some praising quick responses, while others express frustration with cancellation processes.

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  • Pet Nutritionists
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Custom Date - May 23, 2024
Featured Content
  • The most convenient raw dog food

    This is the only product on the market that is raw food that requires no freezing/unfreezing and creates no mess. It is a very unique approach that makes feeding your dog raw food so much simpler. I have previously tried to put my dogs on a raw diet, but freezing/unfreezing was so time-consuming that I gave up. Maev's tiny chunks of raw food are an amazing approach! If you have thought about going raw with your dog food, but were hesitant because of storage, freeze/unfreeze timing, etc. - try Maev that has solved all those inconveniences.

    Sentiment
    • Positive
    Content
    • Product Quality and Ingredients
    Sep 12, 2023
  • Bleached potato and peas is not…

    Bleached potato and peas is not something that should be in a dog's diet - it's controversial. It's also more than half of the package (used to be different). My dog loves peanut butter but for some reason she rejects maevs peanut butter chunks and she's not a picky eater. The packages arrived partially frozen (many orders!) and according to my vet it could have contributed to severe periodontal disease that made my yorkie lose almost all her teeth. Swtiched to farmers dog and my dog is way happier.

    Sentiment
    • Negative
    Content
    • Health Benefits for Dogs
    Sep 02, 2023
  • There was a delivery issue and the…

    There was a delivery issue and the Customer Service Team was AMAZING !!!! The situation was handled quickly by their swift correspondence and resolution skills.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 02, 2023
  • My dogs love this food

    My dogs love this food, and I feel it is a much healthier alternative to the dry kibble they were eating before. The service from Maev has been great, they make it easy to order or change delivery time if need be.

    Sentiment
    • Positive
    Content
    • Product Quality and Ingredients
    Aug 29, 2023
  • Poor Customer Service for Cancellations

    Okay first off, this is overall a good brand. The quality of the food is great, both for their food and the supplements. Unfortunately, my dog is very picky and won't eat the food, but does love the supplement bars. My main issue with this company is the bad customer service. Multiple times I have had to contact them to get a subscription cancelled. They'll tell me it's cancelled, when really, they don't cancel my subscription at all, just push the shipping date a month or two into the future. It is highly annoying and I've had to send multiple emails making sure they cancel the shipments. It almost feels like it's done on purpose in the hopes the customer forgets and then later on gets charged. I know this probably isn't the case, but this has happened to me three separate times, so I've become very diligent in following up on my cancellations. Overall, this is a good brand that uses quality ingredients, but it is quite pricey on that same note, and the customer service is less than ideal. They are nice and helpful, but I don't like that it takes so much effort to cancel the subscription.

    Sentiment
    • None
    Content
    • Subscription and Order Management
    Aug 23, 2023
  • Maev's calming and anxiety supplement…

    Maev's calming and anxiety supplement bars have been a wonderful addition for our nervous Australian Shepherd during storms and fireworks. Highly recommend them for any nervous dogs.

    Sentiment
    • Positive
    Content
    • Health Benefits for Dogs
    Aug 23, 2023
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Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Maev  based on online reviews collected from Trustpilot. The analysis helps Pet Food Retailers, Veterinarians, Pet Care Bloggers, Pet Nutritionists, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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