Gelato Review Summary: User-Friendly Platform for Global Creators
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Gelato Review Summary: User-Friendly Platform for Global Creators

Gelato offers an easy-to-use platform for global creators to produce and sell their designs with fast and reliable printing and delivery. Users appreciate the user-friendly interface, seamless integrations with various e-commerce platforms, quality products, and excellent customer service. However, some reviewers have reported issues with print quality, stock availability for clothing, and customer support responsiveness. Overall, Gelato is praised for simplifying the design and printing process for businesses, enabling personalized products on websites, and providing a wide range of customizable items for print on demand services.

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  • E-commerce Managers
  • Product Designers
  • Digital Entrepreneurs
  • Marketing Professionals
  • Creative Directors

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great Products. Great Shipping.

    Great products and availability in different countries make it more financially feasible for my company and for my customers to save on shipping.

    Sentiment
    • Positive
    Content
    • Stock Availability
    Apr 20, 2024
  • Great API, bad customer service

    Great API, but not getting any response to my questions via email. Have email twice in the last couple of weeks but no reply.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 19, 2024
  • Great website to start your business…

    Great website to start your business on, it is really easy to use and there are many great features to help get you up and running and to help get that first sale.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 18, 2024
  • Bad quality and service

    Print quality was very bad and not as advertised on the website, also the size of the print did not represent the digital printproof that you get when uploading a file.After making a complaint i didn't hear anything for over a week while they claim that they answer within 8 hours.After two weeks of going back and foreward, where i had to contact them myself every single time. My issue finally got resolved by Laura, who is the only person who was helpful in this whole situation.Good website, very bad print and very bad customer service.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 17, 2024
  • No Better Printing Partner

    My experience as always has been phenomenal. Honestly, there's no better printing partner out there unless your doing it yourself.

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    Apr 15, 2024
  • Very Good!

    Great design interface, good shipping, wish they had more products though.

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    Apr 10, 2024
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Sentiment Analysis (of 30 reviews)
64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Gelato - production on demand for global creators   based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Designers, Digital Entrepreneurs, Marketing Professionals, Creative Directors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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