Comprehensive FitBark App Feedback Analysis Report

We have FitBark gps and have used chat several times to answer questions and to solve problems. I can’t say enough about the willingness of support team to help and see a problem through, for several days if need be.
I especially want to thank Marcus for fixing my connectivity problems with a firmware update. He also told me we could increase battery life by taking her FitBark off while she is in the crate. I’m now charging weekly instead of every two or three days.

I have two dogs that run away. A lot. So, getting a gps tracker was a must. The gps tracker only updates every five minutes if your lucky. Most dogs i know don’t stay in one place that long. Additionally, I got logged out if my account. Password didn’t work, password reset didn’t work. So customer service right 24/7 oh wait you have to have the app. This is a poorly designed product and has not helped me find my dog. I wastes of 150$

We have these on all four of our dogs and they are a lifesaver. Our dogs are microchipped just in case but with the FitBark it’s never even come to that. If they get out we know right away and we can track them to their exact location. The customer service is phenomenal as well and they have answered any questions I’ve had in the last year without a problem. I recommend these to anyone who’s dogs get out or even someone who uses a pet sitter or walker. I always know my pack is safe

In Early April of 2022, we got our Fitbark. Miss Molly, an 8 year old Dorkie(Yorkie-Dachshund mix) has had lots of issues with her pancreas and back. The data her Fitbark tracker provides helps not only me, as a dog owner, but helps her vet keep an eye on her activity, sleep and health. In July of 2022, about 3 months into our tracker usage, Molly became lethargic and wasn’t wanting to eat. Her health scores and activity levels showed that very much. I scheduled an appointment, with her vet, and it turns out she had pancreatitis, again, for the 5th time. However, we caught it in the very early stages, and Molly was able to be at home, for her full recovery. The previous times, she would have to be admitted to the hospital, for several days for observation and fluids. Since I knew her normal numbers and percentages, I could tell much sooner that she wasn’t feeling well, and that I needed to get her extra help. Molly is my best friend, my emotional support partner, and helps me get through my long hours of home medical treatments, I have for my own chronic illnesses. I want her to be around, for as long as possible. Fitbark allow myself to do what I need to, so Molly help me through my life problems. I am so glad her pet insurance sent us the information, and that we decided to go ahead with purchasing. Molly and I are a team, and I want it to stay that way for as long as possible. Fitbark is just the tool for that job! Thank you!

Hey so I got this product for my puppy on August, it did not work and got a re placement, it worked when it wanted to, you are better off buying an apple air tag, since they do not refund the broken product they sell., and no they do not want to return my money for their broken product back.

I highly recommend this product everything on it is very accurate. It it pretty heavy duty and my dogs have never broke it. I have a Australian cattle dog and a pit mix and they both go to daycare, go hiking, swimming, camping and really everywhere with us.