This hotel near Brussels airport offers excellent service, spacious rooms, and good food, but has some issues with cleanliness and slow service. It is convenient for travelers and offers amenities like car chargers and a shuttle service. However, the hotel needs improvements in handling customer complaints and maintaining cleanliness. Despite these drawbacks, the staff is friendly and attentive, making the stay comfortable.
Source: Tripadvisor Reviews of Van der Valk Brussels AirportStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
In-depth review analysis of Van der Valk Brussels Airport, covering service, cleanliness, & more. Ideal for travelers and businesses.
Booked 2 rooms a couple of weeks before arrival; clean rooms, comfy beds. A coffee machine and a water cooker were available. The bathroom has 2 sinks and a spacious shower. Good availability of (vegan) toiletries.
Superb room, comfortable bed, perfect location , no free shuttle , too busy front desk staff to help with solving issue, classy room , nice bathroom, would be great if they had free water bottle in room .
we stayed one night in order to catch an early flight. Its a very nice hotel. Good beds and quiet. However the taxi wasnt ordered , nor was the breakfast prepared. The taxi was solved at the spot. But the breakfast we had to skip...
Dirty inside toilets ground floor, dissapointing menu. Rooms are ok but lot of damage on walls and corners. Fire alarm went off. Takes 40 min to receive reservation confirmation when standing in lobby and book it via their own website
use it for short trips and do not expect too much, the reception function to check you, are not friendly and listen to complaints but no action results. Also do not expect anything special from the hotel
Great hotel, lovely rooms. Exceptional service in the restaurant. Secure parking and great location Nice bar and a wonderful breakfast experience the staff were all very attentive to all visitors needs
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